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PlayGrand Review

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Ad | 18+ | 18+. New players only. Min deposit £10. 100% up to £100 + 30 Bonus Spins on Reactoonz. Bonus funds + spin winnings are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. Terms Apply. BeGambleAware.orgPlay responsibly | T&Cs apply

Our verdict

Payments : 100 %
Customer service : 100 %
Game assortment : 100 %
Bonus : 100 %
5
Number of votes: 5
Products: Casino, Live Casino
Mobile-friendly: YES
Customer service: Email, Livechat
Tax-free: NO
Game assortment:
Netent, Microgaming, Thunderkick, Blueprint Gaming, IGT, Nolimit City, SG Digital
Payment methods:
Visa, Mastercard, Skrill, Paysafecard, Maestro

Welcome Bonus and Bonus Codes 

As fantastic as the visuals of the site are, most players want to know about the available welcome bonuses at Play Grand. After all, nothing boosts the gaming experience for British casino fans, more than activating a bonus, and using the bonus to play and win with it!

Players can double up their bankroll when they first join PlayGrand Casino using the 100% cash bonus that is worth up to £100. This bonus amount is considered huge, by industry standards and you only find it in a few other casinos.

PlayGrand Casino Free Spins

Online slot players at PlayGrand are treated to a free spins package. On signing up, you are also entitled to receive up to 30 free spins which you can use on the popular Reactoonz slot. 

Note that once you receive the bonuses, you must use the cash bonus within 30 days. However, the free spins are valid for up to 10 days after activation. Additionally, the welcome bonus comes with a 35x wagering requirement.

Above all, it is impressive how PlayGrand Casino has placed the Responsible Gambling option right next to the welcome bonus, on the home page. This is an excellent resource for UK casino players who want to practice safe gambling and proof that the operator has some social responsibility!

Safety and Licenses 

Are you usually worried about safety when trying out a new online casino? Security is a genuine concern for both new and seasoned players. After all, every player wants to feel safe while making deposits, playing their games, or requesting withdrawals. So, can players be certain of their safety at this casino site?

The answer is yes, PlayGrand is a highly encrypted site, with advanced security measures. Just like the other sister casinos under White Hat Gaming Ltd, this too is fortified to give you the safest experience possible. Here is a list of reasons why PlayGrand is safe for British casino players.

  • The casino is certified by the  UK Gambling Commission License which is the leading regulatory body for gambling operators in Great Britain.
  • Licenses from international authorities.
  • Certified and audited games from prominent gaming software developers.
  • A wide range of highly secured and speedy payment methods.
  • Reliable customer support.

PlayGrand Sign Up Process and First Impressions

For most players in the UK, the best online casino experience must be simple, straightforward and fast. PlayGrand has a minimalistic but contemporary design, with a pink and sleek black theme. This makes it easier for players to locate buttons and links.

Admittedly, while testing the casino, we found that the pages load swiftly. Fortunately for new players, the sign-up process takes only 2 simple steps.

1. Fill in your information (name, address, password, country of residence and phone number).

2.  Accept the welcome bonus (this is optional).

3. Agree to the terms and conditions and you are done!

Avoid missing out on exclusive promotions and new game offers by turning on your notifications!

Casino Games and Software 

Which is your favourite online casino game? As part of our PlayGrand review, Bestcasino.com must consider the number of games available at the site, as well as the software providers. We looked at the average RTP of the games, loading speed and quality of the visuals. 

We also gauged whether the games have enough in-game bonuses to help players form more winning combinations. These could be multipliers, free spins, bonus buys and special symbols.

PlayGrand casino has a wide pool of games, placed under 7 different categories in their lobby. If you are interested in the most popular titles, select the Top Games category. The New Games page comes with the latest releases, including slot sequels.

Slots

There are 2500+ slots playable at PlayGrand Casino. This might be one of the largest slot games collection online!

There are all kinds of slot machines including megaways, cluster-pay slots and classic slots like Starburst, which pays out up to 500x per spin. You will also spot familiar titles like Book of Dead, Millionaire Megaways and Big Bass Bonanza.

PlayGrand also offers the latest slot invention, called Slingo. These are hybrid games with slot and bingo features. A great example is Slingo Money Train, which is based on the famous Money Train slot sequel by Relax Gaming. 

The Jackpot slots category is action-packed with thrilling games. It is no surprise that the jackpot games at PlayGrand casino are mostly high volatility, so players are advised to size their bankroll appropriately. Some of the most popular jackpots here are Divine Fortune, Gold Factory Jackpots, Atlantean Treasures Mega Moolah and Immortal Romance Mega Moolah, just to name a few.

Truth is, we cannot list all our favourite slots here, the list would be too long! So visit the slots lobby and get a first-person experience on these games. PlayGrand is open 24/7, so you can explore and play whenever you want, on the go!

Software 

It is evident that PlayGrand Casino only accepts games from the best casino game developers in the industry. This is an added advantage to users, as players can be assured of quality gaming sessions. Most importantly, the casino will only host games from duly licensed developers. 

Game developers with the biggest share of  games on Play Grand Casino:

  • Evolution Gaming
  • NetEnt
  • Play n Go 
  • Big Time Gaming 
  • Hacksaw Gaming 
  • Nolimit City 
  • Relax Gaming 
  • Push Gaming 
  • Slingo
  • Blueprint 
  • Microgaming 
  • Pragmatic Play 

You will also find a wide range of titles from Barcrest, Red Tiger, STHLM Gaming, Thunderkick, Wazdan, BB Games, Alchemy Gaming, CORE Gaming, WMS, Bally, Pulse 8, Realistic Games, IGT  and Yoloplay.

To top it up,  the fact that the games are audited by eCOGRA means that players can expect fairness with RNGs and jackpots.

Live Casino 

One of the most exciting moments while compiling this Play Grand Casino review was testing the live dealer games. There is a variety of options including traditional games like baccarat and modern gameshows like Crazy Time, which look like TV shows.

Fans of live games understand that there are more factors to consider when choosing a game to play in real-time. That is why you will find several articles on Bestcasino.com with tips on selecting the best  live casino site in the UK. 

To have a solid review of the PlayGrand live section, we had to assess things like the quality of the streams, accessibility of buttons, user interface, variety of bets, host competence, bet limits, live chat and so much more.

In the end, it’s evident that Play Grand live casino is rich with options and the games collectively meet the different needs that a UK casino player might have. If you prefer elegant gaming in a traditional setting, go for live versions of original games like live Roulette or live Blackjack.

Players who would rather enjoy sophisticated live games with special twists will be happy to know that there are other variants or roulette, blackjack, craps and baccarat. From Monopoly Live to Power Blackjack and Cash or Crash.

 They have also added a special category of Live-slot games by Evolution Gaming. These include Gonzo’s Treasure Hunt and Dead or Alive Saloon.

Payout Rates

As far as payout rates go, PlayGrand has some of the best amongst online casinos in the UK. From the slots like Immortal Romance Mega Moolah to live casino games like Lightning Roulette.

  • Overall, slots on PlayGrand have the highest Return To Player rates. For instance, the average RTP for new popular video slots is 97.99%.  
  • Most table and live blackjack games come with 99% to 99.70% RTP.
  • Roulette variants on Play Grand have an average payout rate of 94.30% to 98.00%.
  • Average RTP for the arcade games category is 94 % to 94.70%.

Note that different games shall contribute different percentages to the wagering requirements. 

  • Slot games are supposed to contribute 100%, unless in specified exceptions.
  • Table games give 10% to the wagering requirement.
  • Video poker contributes 5%.
  • Scratch cards and keno add 100%.

However, wins from jackpot games don’t contribute any amount to the wagering requirement.

PlayGrand Poker 

It is clear that PlayGrand casino was quite meticulous when selecting their online poker games. You will find austere variants like All Aces Poker and Casino Hold’em Poker in the table games category. If you want to enjoy poker with more exotic themes, try contemporary titles like Aces & Hights Poker, I Love Suits Poker and Fortune Pai Gow Poker, amongst many more.

Play Grand Mobile App 

UK Casino players expect casinos to be seamless and accessible on the go and PlayGrand mobile casino lives up to the demand. Everything on the casino has been optimized, meaning players can play across multiple devices, including Android and iOS.

While you won’t find the casino’s app on Playstore, the web experience is just as great. What’s more, is that you can easily add PlayGrand to your device’s home screen and just click on it whenever you want to play!

Deposit & Withdrawal Methods 

Like other top casino sites Britain, PlayGrand offers a wide range of safe payment methods. Therefore, players can choose the easiest payment method for them including e-wallets, debit cards and online banking. The minimum bet limit for all methods is £10. Here is a list of the different ways you can make deposits and receive payouts on PlayGrand Casino.

  • Visa and MasterCard
  • Maestro
  • PaySafe Card
  • Skrill
  • CashioCode
  • PayPal
  • NeoSurf
  • Bank Wire
  • Trustly

Verified players get to enjoy the fastest payouts in the casino. Therefore, before making your first withdrawal, you will be required to deposit some documents for identity confirmation. Remember that if you accepted a bonus, you will need to complete the wagering requirements.

Otherwise, the payout process at PlayGrand casino is rather smooth. A typical payout takes 1 to 5 business days to reach your account, depending on your payment method.

PlayGrand Sister Sites 

So, why is PlayGrand such a trusted casino operator in the United Kingdom? One of the reasons this casino is growing popular is because of its parent company, White Hat Gaming Ltd.

Experienced players understand that an online casino is only as excellent as its sister sites. Usually, if the parent company is reputable, then you can expect its casino and affiliates to be well-respected too.

Other casinos related to PlayGrand include Spinland, Playzee, 21 Casino, Jackpot Village, Slotnite, Johnny Jackpot and 21 Prive. Bottomline is, PlayGrand is part of a bigger casino family, that you can trust. We couldn’t list all the casinos here but you will find more details of these casinos on our casino reviews page.

Customer Support 

The most dominant casinos provide reliable support to their existing and potential players. One can actually judge how trustworthy a casino is, by testing the customer support systems. Well, PlayGrand offers different modes of communication for players.

If you have an enquiry or complaint don’t fret!

  • This operator runs a 24/7 customer support service meaning you can request for assistance whenever you wish.
  • The customer support team is staffed by gaming experts and enthusiasts. There is not a question they won’t answer.
  • Email support is available and the response time is not more than 48 hours. Send emails to: [email protected] 
  • Live Chat support is present, if you have an emergency issue. Players are required to login when using Live Chat, for faster and verified support.
  • The operator supports different languages including English, Swedish and Finnish.

Pros and Cons

We are almost coming to the end of this PlayGrand casino review and we hope you have enough information to help you navigate this site and make informed decisions. To sum it up, here is a list of the pros and cons of playing here!

Pros

  • Fully and duly licensed by relevant gambling regulation authorities.
  • Lots of new slots and live casino titles.
  • A rich lobby of exotic games including Slingo.
  • Seamless and fast payouts are offered.
  • Compatible across multiple devices and operating systems.
  • You can play directly from your browser with no download required.
  • Favourable welcome cash bonus and free spins.
  • Minimalist design and simple user interface.
  • Live Chat customer support.

Cons

  • The casino doesn’t accept Crypto payments.
  •  The table games category should have more games.

Responsible Gambling at PlayGrand

According to casino reports by the UK Gambling Research, players who play responsibly are happier and have higher success rates than impulsive players.

If there is one thing that PlayGrand Casino is not afraid of, is supporting responsible gaming. You would expect them to be only profit-oriented. However, the operator has gone as far as including extra Safe and Gambling tools and an information button at the top of the screen. 

  • According to PlayGrand safe betting page, there are different things that players could do to play responsibly.
  • Setting gambling limits to protect their bankroll.
  • Game time reminder to help players keep track of the time spent gambling.
  • Voluntary account closure.
  • Players can take a temporary break and exclude themselves from the site for 24 hours to 6 weeks, depending on their preference.
  • Historical data on games are made available to help players understand their gaming patterns.

Above all, the operator has partnered with organisations that assist players in matters of responsible gaming. This includes Betblocker, BeGambleAware and Take Time To Think.

The casino has also ensured that all slots with Autoplay also come with Stop Loss Settings. Plus, players who suspect they have a gambling problem can always contact customer service for support.

Verdict

Without a doubt, PlayGrand Casino is an absolutely creditable gaming platform. The wagering requirement in the Welcome bonus might be slightly high but the huge RTP across their games makes up for it. There is a high chance that this will become one of your favourite online casinos, especially if you get to browse through their wide pool of games!

If you are looking for a secure but modern casino to play, then the team of experts at BestCasino UK recommends that you try your luck at PlayGrand. Seize this moment today and claim the cash bonus or free spins as a new player!

Frequently Asked Questions

Is PlayGrand Casino safe?
Yes. PlayGrand Casino is highly encrypted with sophisticated safety measures. Additionally, the casino is licensed and all the games are audited.
How long does it take to sign up at PlayGrand Casino?
The sign up process only takes 2 steps. You will be done filling in your information within 2 minutes. The final verification process is swift as well, as long as you have the required documents.
Does PlayGrand Casino offer sports betting?
Not yet. But when they start to offer, sports betting, we shall let you know!
Does PlayGrand have a live casino?
Yes. Players can enjoy placing bets and playing against live dealers and other players in real-time. Furthermore, the live casino section has a wide range of games!
How fast can I withdraw my winnings from PlayGrand Casino?
The funds will be deducted from your bankroll immediately after placing a request. It takes 1 to 5 days for funds to reach your account, depending on your bank or mode or payment.
What is the minimum and maximum deposit amount at PlayGrand Casino?
Players are allowed to deposit min of £10. However, players can withdraw up to £10,000 per month.
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