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21 Casino

15 November, 2024
21 Casino 5/5
121% up to £100 Bonus - Free Spins
Play
  • License

    Malta Gaming Authority, United Kingdom

  • Launched

    2015

  • Features

    Mobile, Live, VIP

  • English (UK)

    Yes

  • Customer Support

    Live Chat, Phone, Email

  • Tax Free

    Yes

Ad | 18+ | New players only. Min deposit £10. Bonus funds are 121% up to £100. Bonus funds are separate to cash funds and subject to 35x wagering requirement. Only bonus funds count towards wagering contribution. £5 bonus max bet. Bonus funds must be used within 30 days, spins within 10 days. Affordability checks apply. | Play responsibly | T&Cs apply

21 Casino review summary 5/5

21 Casino is a premium casino that was established in 2015. The website has an incredible games selection with hundreds of popular slots from over 80 game providers, including NetEnt, Blueprint, Big Time Gaming and many more. Players can also enjoy the best live games from Evolution Gaming in the live casino.§ In this casino review, we will explore what this stylish online casino has to offer. New players from the UK get a 121% welcome bonus up to £300 on their first deposit, but that is just the beginning of the generous bonuses and rewards: 21 Casino has an amazing loyalty program that rewards you with loyalty points and bonus cash as you play. Keep reading to learn more!

What we like
  • Large selection of game providers
  • Minimum deposit of £10
  • VIP club available
What we don't like
  • Neteller and Skrill depositors can't claim welcome bonus
  • Max win limit per spin is set

Game providers

Show all (9)
Netent
Microgaming
Play 'n GO
Quickspin
Elk
Big Time Gaming
Blueprint Gaming
Scientific Games
Red Tiger

Payment methods

Show all (6)
Visa
Mastercard
Skrill
Neteller
Paypal
Bank Transfer

Welcome Bonus and Bonus Codes

21 Casino has always expressed pleasure in welcoming all the new players at the casino, with a 121% match deposit bonus. Your first deposit gets a 121% boost, worth up to £ 100! British players can accept and claim the welcome bonus upon sign-up.

  • For the welcome bonus to be active, you only need to make the minimum deposit of £10.
  • The wagering requirement is 35x your stake. 
  • All the bonus cash is valid and can be used until the 30th day after claiming it.
  • Bonus bets are capped at £5.
  • Different games contribute to the wagering requirement differently. Slots and scratchcards give 100%, and tabletop games and video poker give 5%. A lot of slots have been exempted from this. So, according to our experts, playing scratchcards with bonus cash is a better strategy.

21 Casino Free Spins

While the casino doesn’t include free spins in its new player’s bonus, British players are treated to weekly, daily and other seasonal promotions with free spins. We hope the casino brings more free spin offers in the welcome bonus package. 

Safety and Licenses

Bestcasino experts performed a thorough test of the 21 Casino website and app. So far, we can attest that the operator has implemented everything required to provide players with secure gaming. As we always say, playing and winning at an unsafe casino is a loss. Therefore, it is impressive that 21 Casino has created robust security systems to keep all gamblers safe.

Like other casino sites and apps by White Hat Gaming, 21 Casino is developed with state-of-the-art technology to maximise security. Here are some of the things we noted regarding security in this casino.

  • The UK Gambling Commission licensed 21 Casino under license number 52894.
  • All the games, including slots, tabletop games, and live casino titles, hail from licensed and certified software companies. 
  • There is adequate and robust encryption to protect your personal and financial data.
  • All real money players must complete and fulfil a KYC verification process that flags and blocks malicious users, including potential hackers.
  • Using advanced tech, 21 Casino monitors backend systems to flag suspicious activities.

21 Casino Sign-Up Process and First Impressions

Both 21 Casino website and apps have a minimalistic design, with a sleek black background. BestCasino experts who explored the casino easily navigated the different pages. Moreover, the games and pages are fast-loading, which ensures quality is preserved even as players transition across various devices. 

The signup process is straightforward, speedy, and takes about 3 minutes to complete registration. 

  1. Input your name, email and password.
  2. Select your country and choose a currency. 
  3. Confirm that you are 18+ and accept the terms and conditions.

There is also an option to receive new casino promotions via email. If you don’t like missing out on offers and rewards, turn on the notifications to always stay in the loop.

Casino Games and Software

You will notice that all games are categorised to make it easier for players to find the games they’d like to play. You have 7 main classes of games, including ‘Jackpot Slots ‘ Table Games ‘Live Casino’ and ‘Slot Games.’ You can check out the New Games category whenever you want to play the latest slot bonus features.

The ‘Other Games’ page includes arcade games, scratchcards and bingo. Here, you see titles like Aviator, The Incredible Balloon, Cash Pong, Hi-Lo, Slingo Big Wheel and Boxes.

Slots

21 Casino’s slots lobby is packed with hundreds of top-ranked video slots. Here is a summary of what you can expect to find:

  • The most popular casino slots are Book of Dead and Legacy of Dead.
  • Classic slot machines, including Starburst and Xxxtreme Starburst.
  • Jackpot slots – Immortal Romance Mega Moolah, King Kong Cash Go Bananas, Poseidon Ancient Fortunes Wowpot
  • Megaways slots with up to 117,649 ways to win. E.g. Big Bucks Megaways, Big Buffalo Megaways

Software

We found that all games at 21 Casino are powered by some of the biggest names in the online casino world, from Microgaming to BluePrint Gaming, NetEnt, Yggdrasil, Pragmatic Play, Red Tiger and Play N Go. By hosting casino games from over 50 software developers, this White Hat Gaming casino provides players with diverse options.

Live Casino

The entire live casino selection is impressive, as there are multiple variants for every major live table game online. Testing the live dealer games was an exciting experience because they have various languages and interesting side bets. 

Checking the live dealer selection is essential when looking for the best UK casino sites. We have provided all the information a British player might need for the ultimate live gaming experience.

Whether live roulette, blackjack, or live baccarat, the games are streamed in HD quality from elegant studios. Additionally, the dealers are pretty charming and receptive to players! The game is multi-player, multi-table to accommodate as many players as possible. If you prefer elegant gaming in an engaging environment, 21 Casino is an excellent place to start!

Payout Rates

Regarding payout rates, 21 Casino has many high RTP slots, which increases the general payouts on the website. So, if you want simple casino games with generous RTP, start with the slots. Play the live blackjack variants whenever you are in the mood for higher-paying table games. Below is the average payout rate for the various games.

  • Blackjack – 98.50% to 99%
  • Online slots – 96.5% to 97%
  • Roulette – 94.50 to 97.50%
  • Arcade games – 94% to 95.90%

21 Casino Poker

Poker fans in Britain have a lot to explore and discover. 21 Casino is keen on making card-game players happy, and it is one of the largest poker lobbies in the United Kingdom. Not only have they included traditional poker games like All Aces Poker, but you will also notice some new poker titles like Casino Hold’em Poker by Play’n Go

There are a few live poker games, all from Evolution Gaming. So far, we enjoyed playing Texas Hold Em Bonus and Ultimate Texas Hold Em.

21 Casino Mobile App

It is always good to see a casino provide a downloadable app that players can access via smartphone. 21 Casino is notably seamless across multiple devices, including smartphones, tablets and PCs. You can download the app to your device and play the games on the go. Incredibly, the app and the websites are equally user-friendly, so you can play from either side and still have fun. 

Deposit & Withdrawal Methods

This White Hat Gaming casino has several ways to add and cash out funds. From e-wallets, PayPal and debit cards. According to gambling experts, 21 Casino has more payout options than most online casinos in the UK. 

Note that withdrawals can only occur via the same methods you used to deposit. If you want your withdrawals to be processed faster, ensure that you complete KYC verification during sign-up. Once requested, a payout will remain pending for 24 to 48 hours, but once it is approved, the real money wins are immediately transferred to your account.

It is essential to remember that the withdrawal time could vary depending on the type of bank you are using. Here are the various payment methods and the average time required to complete the withdrawal.

  • Bank debit cards – 2 to 5 business days 
  • E-wallets – 24 hours 
  • Wire Transfer – 72 hours 

Impressively, though, there are no withdrawal fees at 21 Casino. Therefore, after requesting a cashout, the casino does not deduct anything. If you notice a slight amount deducted, it might be by your bank or e-wallet.

21 Casino Sister Sites

We mentioned 21 Casino, run by White Hat Gaming Ltd., a dominant parent company in the casino industry. The company has been in operation since 2012, and so far, it has produced some of the most popular casinos ever, up to 30! Their market-leading gaming content has earned White Hat a solid reputation in the United Kingdom and worldwide. 

If you want to learn about other top-ranked sister casinos by White Hat, BestCasino experts have featured comprehensive reviews to help.  

Customer Support

How do I contact 21 Casino’s online customer support? The gambling site offers reliable support to British players via 24/7 live chat and email. You can quickly contact a representative for assistance by clicking on Live Chat. After trying the different support channels, we discovered that the customer support team is friendly, dependable and highly responsible. Therefore, you can be assured that all your concerns will be addressed without hassle.

For simple issues and self-help, click the Terms and Conditions page or read the privacy policy. However, the casino doesn’t have an FAQ section, but we look forward to one very soon.

Pros and Cons

Pros

  • 1400+ games
  • 121% match deposit welcome bonus
  • Wide range of jackpot slots
  • There is a category for arcade games. 
  • Minimum deposit is 10.

Cons

  • No FAQ section. 
  • No phone number for customer support.

Responsible Gambling at 21 Casino

The best UK online gambling sites offer responsible gambling tools to encourage healthy gaming habits. So far, 21 Casino has proved severe in creating a safe way for players to gamble responsibly. You can access various helpful resources to practice more responsible gaming.

  • Self-exclusion – Players can use this to opt out of gambling for a while. 
  • Optional account closure – If gambling is not what you want to do, you can close your account for good and still receive all the money.
  • Time-out – A player may temporarily exclude themselves from the casino for 24 hours to 6 weeks. 
  • Account history – 21 Casino players use this function to track how much time and money they spend.

Verdict

We like what White Hat Gaming has done with 21 Casino, especially the games collection. Therefore, whether you prefer having an instant-play casino experience on the app or playing from the website, you can expect a superior gaming experience. 

It is the opinion of gambling experts that the casino should add an FAQ section. Nevertheless, 21 Casino is a wise choice if you want an extensive range of live casino options and arcade games.