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Vegas Luck Review

Vegas Luck is a new online casino from the company that brought the acclaimed UK casino Bgo to the market. Vegas Luck is looking to attract new players with slots from some of the best game providers and generous casino promotions. New players can pick up a welcome bonus of up to 50 free spins without any wagering requirements, and the rewards only get juicier from there. (Read more)
The casino operates with licenses from the UKGC and Alderney Gambling Control Commission which means that you can enjoy tax-free winnings. In our comprehensive casino review, we’ll take a look at some of the key features of this brand new site - including its selection of over 500 slots and excellent live casino from Playtech!
Contents

Get up to
50 free spins!

Play
New customers only, +18, Wagering requirements, T&Cs apply

Our verdict

Payments – 60%
Customer service – 80%
Game assortment – 80%
Bonus – 80%
5
Number of votes: 0
Products: Casino, Live Casino
Mobile-friendly: YES
Customer service: Email, Telephone, Livechat
Tax-free: YES
Game assortment:
Netent, Quickspin, Blueprint Gaming, IGT
Payment methods:
Visa, Mastercard, Skrill, Neteller, Maestro

Get up to 50 free spins on your first deposit

The first thing you’ll see when visiting Vegas Luck for the first time is a banner promoting the welcome bonus. Although Vegas Luck is owned by an established and reputable gaming company, entering the crowded online gambling market with a brand new casino is no easy task. One of the best ways of drawing players to a new site is by having a welcome bonus that offers extra value to the player. But being in one of the biggest gambling markets in the world, players from the UK are well-informed consumers that know how to separate a good deal from a bad one. Many players are not interested in big deposit bonuses if it means that it’s riddled with towering wagering requirements and maximum cashout rules.

Vegas Luck has prepared a straightforward and fair welcome offer that isn’t bogged down by any wagering requirements or confusing bonus rules. On your first deposit, you will get 1 free spin for every £1 you deposit, up to a maximum of 50 free spins. For example, if you deposit £30, you will get 30 no wager free spins added straight to your account. The minimum deposit amount of £10 will give you 10 free spins to play with. Of course, you can deposit more than £50 on your first deposit, but you won’t receive more than the maximum 50 spins. Some players prefer never to claim a welcome bonus of any kind, but it’s not possible to opt out of this offer. However, since the free spins are worth real cash without wagering, there is really no reason not to take it anyways.

  • Make a deposit – Claim 1 spin for each £ up to 50 free spins (no wagering requirement and no win cap)
CLAIM BONUS NOW

The free spins will be available on your player account as soon as you have completed the first deposit. You can play them on any of the four following NetEnt slots: Starburst, Finn and the Swirly Spin, Twin Spin Deluxe or Lights. Since the free spins are worth the same on all games, it doesn’t matter which slot you choose to play them on – just go for your favourite and start spinning. Don’t wait too long before you play with your free spins, as they expire and will be removed from your player account three days after your deposit.

Vegas Luck’s welcome bonus gives you some extra cash for checking out the casino’s fantastic selection of slots and casino games. Since the winnings from the spins are added to your account balance as cold, hard cash, you can use them to play any game you want. But if you’re lucky and hit a big win using your free spins, you’re able to withdraw the money straight to your bank account without having to think about wagering at all. Vegas Luck has adopted Bgo’s no wager policy for free spins, and it’s perfect for players who want to play without having to focus on any of the fuzz. However, make sure to take a look at the terms and conditions before you claim the welcome offer, as there are a few restrictions. For example, you can not claim the first deposit free spins by making a deposit with Skrill or Neteller. The full welcome bonus details are available on the promotion page at Vegas Luck.

Earn diamonds and unlock valuable rewards

Once you have registered an account and made your first deposit, you’ll automatically be enrolled in the Vegas Luck loyalty program. The program gives you extra casino rewards for playing any of the slots and table games that you love. When logged in, you can see a diamond symbol at the very top of the page. This is your diamond balance, and it will steadily grow as you wager and place bets in the casino. Diamonds are Vegas Luck’s form of loyalty points, and they can be exchanged into valuable rewards that can boost your balance even more.

When you have enough diamonds, you can head over to the reward shop to pick up some of the available goodies. Right now, you can buy free spins on popular NetEnt slots such as Drive, Dead or Alive and Twin Spin. The more the individual spins are worth, the more diamonds you need to dish out for them. You can also exchange your diamonds into different cash bundles that are added straight to your account balance. The minimum amount of cash is £1, and the maximum that is possible to buy in a single transaction is £25. The best part of the reward shop is that all of the items are entirely wagering free – the winnings from the free spins or the cash you buy are added to your account as real money.

The fastest way of earning diamonds is by playing slots, but you are also able to play table games such as blackjack or roulette to increase your balance. This is how it works: you will get 1 diamond for every £10 you wager across any of the slots in the casino. The bet size per spin doesn’t matter, only the accumulative wager amount. You will also get 0.1 of a diamond for every £10 you wager across any of the table games. In other words, you need to wager £100 on table games to earn the same as if you play £10 on slots.

Save up a few of the shiny gems and buy one of the free spins bundles, or wait until you can afford one of the juicier rewards – the choice is yours. However, you should always try to use your diamonds as soon as possible, as they expire and are removed from your balance after 30 days. If you don’t use them within the expiry date, you’ll miss out on the fantastic rewards you can buy with them. Note that the diamonds you earn aren’t credited immediately, and they won’t be available on your account before noon on the following day.

The reward shop is just one of the many ways Vegas Luck rewards you for playing in their casino. The website has a dedicated promotions page where you can keep track of all the promotions that are taking place. Regular free spins bonuses, prize draws and giveaways are just a few of the things you’ll be able to participate in as a dedicated Vegas Luck player. Active players and VIP’s can even expect to get special bonuses and no deposit free spins from time to time. Make sure to keep an eye on the message inbox on your account, as the casino will send you a private message whenever a bonus or offer is available to you. You can also sign up to the newsletter to receive an email or SMS whenever there’s an excellent deal that you shouldn’t miss out on.

Explore a casino lobby with over 500 games

Vegas Luck’s games library is packed with over 500 slots and table games from some of the best game providers in the world, and we’ll have a closer look at some of the most popular slots in this part of the review. Both new and seasoned players will find plenty of fantastic games to play, from the beginner-friendly slots by Quickspin to the high volatility games by Blueprint and IGT. Some popular game studios are unfortunately missing, but we never ran out of exciting slots to enjoy. To help you get started, we have picked some of the best providers that are available at Vegas Luck and listed a few of their best games below.

  • NetEnt: NetEnt has made online casino games for over 20 years, and today they have more than 1,000 employees in offices scattered across the world. The company is behind some of the most iconic slots on the internet, and all of them can be found at Vegas Luck. Make sure to check out NetEnt classics such as Jack and the Beanstalk, Blood Suckers, Jumanji, Neon Staxx and Reel Rush.
  • Blueprint: Blueprint Gaming is a UK based gambling company with an enormous portfolio of beloved games. Their slots can be found at most online casino UK sites and even on betting terminals all over the country. Their Jackpot King jackpots slots are available at Vegas Luck, as well as most of their other popular games: Ted, Buffalo Rising, Vikings Unleashed, Jungle Jackpots and Count Duckula, to name just a few.
  • Playtech: Since Vegas Luck is owned by Bgo Entertainment, which has a close partnership with Playtech, the vast selection of Playtech slots is in place. Not only does this prominent gaming company make various casino games, but they also provide solutions for sports betting, poker and much more. Some of our favourite Playtech slots include American Dad, Nostradamus, Beach Life, Top Gun and all of the fantastic games in the Age of the Gods series.
  • IGT: Those who have been around for a while doesn’t need any introductions to the classic slot provider IGT. Having been in the business since the early ‘90s, this acclaimed and UK based game studio is behind some of the greatest slots ever made, and today they boast having over 12,000 employees. For an authentic Las Vegas experience, check out iconic IGT slots such as Da Vinci Diamonds, Cleopatra, Electric Tiger, Wolf Run and King of Atlantis.
  • Quickspin: Quickspin makes colourful slots that are liked by all types of players. Whether you like low volatile games or games that can lead to an enormous payday, the Swedish slot provider has something that you will enjoy. The full library of exciting Quickspin games are available in the Vegas Luck casino lobby, which means that you can play thrilling slots such as Second Strike, Ticket to the Stars, Dwarfs Gone Wild, Dragon Shrine and Hot Sync.

The five premier game providers listed above have enough great games to keep you entertained for a very long time, but we do hope that Vegas Luck adds a couple more providers in the future. It’s always nice to have access to the popular slots from the likes of Microgaming, Big Time Gaming and Yggdrasil.

In addition to both new and classic video slots, there are over 80 jackpot games available. Many of them have potentially life-changing progressive jackpots that can reach hundreds of thousands of pounds. Blueprint Gaming’s “Jackpot King” slots have enormous jackpots that randomly can be triggered on any spin. Some of the best slots in the Jackpot King series includes Slots O’ Gold, Irish Riches, Genie Jackpots and Wish Upon A Leprechaun. But you can also try your luck at the huge jackpot slots from the other famous providers, including Mega Fortune, Age of the Gods, Batman Begins and Gladiator.

By clicking on the casino tab in the games browser, you’ll open a page where every table game is listed. You can enjoy computer versions of iconic table games such as roulette, blackjack, baccarat, 3 card brag, casino hold’em and many more. But if you feel like mixing up the traditional card games and roulette a bit, we recommend checking out some of the fun variations that are available at Vegas Luck. We had a blast in double attack blackjack, pinball roulette and blackjack switch. There are over 30 table games to pick from in total, and many of them are unique variations of the classics you already know and love.

Superb live casino from Playtech

Vegas Luck’s live casino is powered by the gaming giant Playtech, giving you access to a wide variety of fantastic table games. Playtech’s live games are regarded as some of the best on the internet thanks to HD quality streaming and the professional dealers that serve the tables. Whether you love playing roulette, blackjack or baccarat, you will always find an open table no matter how early or late it is. There are five main types of games in the live casino lobby:

  • Roulette
  • Blackjack
  • Baccarat
  • 3 Card Brag
  • Hi-Lo

When you’re in the live casino lobby, you can choose from several variations of some of the games above. For example, instead of regular French roulette, you can try your luck in fun variations such as football roulette, slingshot roulette or Age of Gods roulette that even features a massive jackpot. Playtech manages to keep the live gambling experience fresh and entertaining at all times.

Roulette, blackjack and baccarat have tables for both regular players and high rollers. If you like to bet big, you can take a seat at the prestigious blackjack grand table where it’s possible to bet up to £1,000 per hand. But there are also tables that let you bet as little as £1 or £5 per hand, which shows that everyone can find a game that is suitable for their gambling budget. Although Vegas Luck’s live casino is excellent, we do kind of wish there were a few more poker games available. While 3 card brag is one of the most popular poker variants, it would be nice to be able to play games like Caribbean stud and casino hold’em – especially since Vegas Luck doesn’t have any classic video poker games.

Vegas Luck’s Playtech powered live casino work on all modern devices. Even if you are used to playing live games from other live providers, it won’t take long to learn the Playtech interface. Experienced players will appreciate the advanced tools that are available. You can check the game history for detailed results, change various settings and tweak the game experience to your liking. In blackjack, there are several types of side bets which can make the game even more exciting, and it’s even possible to tip the live dealers if you feel like rewarding them after a hot run. As long as you have a decent internet connection, you will be able to enjoy the games in crystal clear HD. The first-class live casino is one of our favourite things about Vegas Luck!

Vegas Luck’s website design and mobile casino

Since Vegas Luck is a new casino that opened its doors in 2018, a lot of effort has been put into making the website accessible and modern. Although the site is quite basic, all of the must-have functions and features are in place. Flipping through the categories of games is quick and easy, and many of the featured games are listed on the front page itself for quick access. The lush green background and orange buttons work really well for the branding and concept that Vegas Luck is going for. You can conveniently read about the latest news and promotions on the big banners that are sliding at the top of the page.

Once you have registered an account and logged in, you can access your personal account from the menu at the top of the site. The dashboard lets you adjust different settings and look at your transaction history. You can check every transaction since you opened your account, something that helps you keep track of your wins and losses. Since Vegas Luck is a UKGC licensed casino, they take responsible gaming very seriously. There are several useful responsible gaming tools available, such as deposit limits, wager limits and self-exclusion.

The games lobby has six main categories: popular games, new games, slots games, jackpot games, casino games and live games. Each category has four featured games, but you can click on the “show all” button to open a page with all the games in the category. There is also an “all games” menu that shows you a list of all the 500+ games in alphabetical order. We wish there were a few more filters available, especially a sort by provider option, but there is a handy search function that works just as you’d expect it to. The most useful categories are new games and jackpot games, as they let you easily check out the hottest new slots and the biggest jackpots at the moment. Vegas Luck has hinted at introducing slot tournaments soon. It wouldn’t be surprising since its bigger brother Bgo has them, and they are incredibly popular in that casino.

Like most new UK casinos, Vegas Luck was created with a “mobile first” mindset. Most of us play on our phones more than we do on our computers, so having access to a mobile casino that works well is crucial for modern gamblers. Nothing is worse than being stuck at a mobile casino that is missing key features or multiple popular games. Thankfully, Vegas Luck mobile casino offers the same fantastic playing experience as the desktop version. You can access virtually all of the slots and table games, including the excellent live casino from Playtech. Some users might be disappointed to learn that there isn’t a dedicated Vegas Luck app available, but the games work just as well in the most common mobile browsers.

Many payment methods and fast withdrawals

If you’re ready to give the slots at Vegas Luck a spin, you’ll need a starting balance to kick off with. Making a deposit is easy: simply click on the yellow “deposit” button in the upper right corner and enter your payment details to complete the transaction. You can make deposits by using the most common payment methods, including cards (Visa, Mastercard, Maestro) and the e-wallets PayPal, Skrill and Neteller. Remember that you aren’t allowed to use Skrill or Neteller on your first deposit if you want to claim the Vegas Luck welcome bonus of 50 free spins. The minimum deposit amount per transaction is £10. Note that for any deposit below £500, a fee of 2,5% of the deposit amount will be charged, with a minimum fee of £0.50 per transaction.

The same common payment methods are available for making withdrawals. Vegas Luck states that they process withdrawals once a day and that your withdrawal might be pending for up to 24 hours. However, we think that you rarely will have to wait for more than a few hours most times. Once your transaction has been processed you will receive the funds within 3 to 5 days for bank transfers, while transfers to e-wallets such as PayPal are instant. Before your withdrawal is sent, you can choose to reverse the transaction if you want to keep playing. You can withdraw your balance whenever you want, and there is no minimum cashout limit in place, but note that Vegas Luck charges a £2.50 fee on every withdrawal, regardless of the amount.

Vegas Luck is operating with licenses from the UK Gambling Commission and Alderney Gambling Control Commission. Because of this, the website has the latest SSL encryption to ensure that your personal information and payment details are kept secure and private. Playing and making deposits at Vegas Luck is completely safe, and you never have to be worried about security. Since the casino is licensed by the UKGC, you might need to go through the verification process when you request your first deposit. Submitting your documents is entirely safe, and Vegas Luck will give you the full instructions on how to successfully verify your account. One of the most significant benefits of playing at a licensed online casino UK site is that your winnings are entirely tax-free!

Contact customer support for quick assistance

Knowing that help is just button click away is very comforting when playing at online casinos. While Vegas Luck has a very stable and reliable website, technical errors are never completely out of the question. Slots are known to crash from time to time, or you could run into a problem when trying to make a deposit. If you need any assistance, or if you just have a general question, you’re more than welcome to get in touch with Vegas Luck’s helpful customer support.

The quickest way of getting help is by using the live chat. Click on the chat icon on the right edge of the website to open the chat window. Enter your personal information and click on the start button to enter the chat queue. If you are logged in to your account, you will be connected to an agent directly without having to fill in any information first. We got an answer within seconds when testing the support chat, and the agent we chatted with was helpful and friendly. You can also contact support via phone. The customer support phone number is 0330 024 5777.

If you wish to contact support via email, you can visit the help section and use the contact form to leave a message. As soon as a customer support agent has had a look at your case, you will receive an answer via e-mail. Make sure to fill in all of your details so that the support can help you with whatever you need. The support centre is open from Monday to Sunday from 07:30 am to 01:00 am. If you contact support while it’s closed, you will get an answer the next morning.

We found that the FAQ that is available in the help section has answers to a lot of the questions players might have. You can get a lot of detailed information about the games, bonuses, the diamond rewards and much more by taking a look in the FAQ – so you might not need to contact the support at all.

Conclusion

Being owned by Bgo Entertainment, our expectations for Vegas Luck were sky high before we started on our review. We’re happy to say that the casino has met our expectations, although a few minor details take it a notch down from a full score. The best things about the site are the excellent live casino games and the frequent promotions that Vegas Luck players can participate in. As a new player, you can pick up 50 free spins as part of the Vegas Luck welcome bonus. You will get one free spin for every £1 you deposit, up to a maximum of 50 spins. If you maximise the offer and deposit £50, you’ll be rewarded with 50 instant free spins. The spins can be played across a selection of popular NetEnt slots, and the best part is that they are completely wagering free – everything you win is yours to keep.

The rewards just keep coming after you’ve claimed your first bonus, as you’ll steadily earn diamonds as you play any of the games in the casino. These shiny rocks can be spent in the rewards shop where you can buy free spins bundles without wagering requirements and pure cash. The rewards give you a lot of extra value as you keep spending time at Vegas Luck, but don’t wait too long before you use your diamonds since they expire after 30 days. Keep an eye on the promotions page where you’ll find great deals for extra spins, giveaways and much more.

When it comes to slots and games, most of the providers you know and love are available. You can enjoy the software from popular game providers such as NetEnt, IGT, Playtech and more. Some providers that we would like aren’t available right now, but we hope they are added at some point. Vegas Luck’s absolute high point is its live casino that is powered by Playtech. Take a seat and try your luck in live blackjack, roulette, baccarat, hi-lo or 3 card brag. Playtech has one of the best live casino software in the world, and the full selection is available here.

Vegas Luck is licensed by the UK Gambling Commission and Alderney Gambling Control Commission. It is a trustworthy and safe site where you securely can deposit and play. If you have any questions, you can contact the live support via chat, e-mail or phone seven days a week. Check out Vegas Luck and get up to 50 no wager free spins on your first deposit!

posted on 29 August, 2019

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