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Jackpotjoy Casino Review

Jackpotjoy is a UK casino that was established in 2012. It is operated by Profitable Play Limited, a Gibraltar based gaming company that also owns Starspins Casino. In addition to hosting hundreds of slots from some of the biggest game providers, Jackpotjoy has a live casino and a bingo lobby that runs bingo games 24 hours a day. (Read more)

In this review, we’ll mainly focus on the slots, bonuses and casino promotions of Jackpotjoy.

Jackpotjoy is licensed and regulated by the UK Gambling Commission and the government of Gibraltar. This means that anything you win is completely tax-free, and you can enjoy playing while being assured that your funds and personal details are being kept safe. If you wish to learn everything about Jackpotjoy’s welcome bonus and games, you’ve come to the right place!

PLAY & GET –
£50 & 30 free spins!

Play now
New customers only, +18, Wagering requirements, T&Cs apply

Our verdict

Payments – 80%
Customer service – 81%
Game assortment – 85%
Bonus – 92%
Number of votes: 28
Products:
Casino, Live Casino, Bingo
Mobile-friendly:
YES
Customer service:
Email, Telephone, Livechat
Tax-free:
YES
Game assortment:
NetEnt, Quickspin, Foxium and more
Payment methods:
VISA/Mastercard, Bank Transfer, Neteller

Play for £10 and get 30 free spins

Welcome to our Jackpotjoy casino review. Jackpotjoy is a UK exclusive casino, and their bonuses and games cater to UK players. Although the site has a big focus on bingo, it also has a fantastic casino that is packed with games from IGT, NetEnt, WMS and others. New players can pick up 30 free spins and 200 bingo tickets when they make their first deposit:

  • Deposit and wager £10 and get 30 free spins and 200 bingo tickets

GET BONUS NOW

When you have made a deposit of at least £10 and wagered the minimum amount, you will get a pop up saying that your free spins and bingo tickets are available in your account. Make sure that the opt-in button is ticked when you make the deposit in order to be eligible for the welcome package. The 30 free spins can be played on the popular Double Bubble, and the best part is that they are completely wagering free – anything you win with them is credited to your account as real cash, which means that you can withdraw the winnings immediately!

The 200 bingo tickets can be used on any bingo games apart from the Play Off Palace and the session bingo games. The value of the bingo tickets depends on the type of games you choose to use them on. Make sure to read the full terms and conditions before you claim and play with the welcome bonus.

The welcome bonus will give you an excellent start in the casino, and you could potentially walk away with a lot of extra cash after playing with your free spins and bingo tickets. Double Bubble has a maximum payout of 20,000x the bet, so you can pick up a really nice win if the lady of luck is on your side. Make sure to read through Jackpotjoy’s terms and conditions before you make a deposit and claim the welcome bonus.

Jackpotjoy does not offer their new players a no deposit bonus upon registration, something that we would have liked to see. Free casino bonuses let players try out a casino without risking any of their own money by making a deposit first. However, the casino’s generous welcome bonus makes up for it, as depositing and playing through £10 gives the players a ton of extra value on top. Additionally, there are plenty of great promotions to participate in once you’re a registered player, and we’ll come back to these in the next part of the review.

Enjoy frequent casino promotions and offers

Enjoy frequent casino promotions and offersOne of the first things you should do after having registered and activated the welcome offer is heading over to the promotions section. On the promo page, you can see a list of all the current offers that players can participate in. Many of the promotions are meant for bingo players, but there are a ton of fantastic casino offers up for grabs as well. The offers change from week to week, but we found that there is always something new to enjoy – once a promotion has ended, it’s replaced by a new one almost immediately. During our test play period, players could play casino games to unlock tickets to a cash prize draw and play specific slots for a chance of picking up even more cash. There are also a ton of great bingo offers on display, so even if you aren’t interested in bingo they are definitely worth checking out, as they could give you a ton of extra entertainment and value.

The promotion page is only beginning of what you’ll get as a Jackpotjoy player. As a loyal player, you will get access to exclusive deposit bonuses and free spins bonuses on a regular basis. If you are subscribed to the newsletter, you will automatically receive an email whenever a personal offer becomes available on your account. Especially VIP players and high rollers have a lot to look forward to as Jackpotjoy players. The casino takes very good care of their biggest customers, treating them with everything from free casino bonuses to massive deposit bonuses. You can expect to get world-class customer support and service as a VIP player at Jackpotjoy.

Jackpotjoy also has a refer a friend program in case you want to share the casino experience with a friend. If you invite a friend that makes a deposit, you’ll receive a £20 credit once they have wagered through at least £40. It’s not the most generous referral program we’ve seen, but it still gives you a chance of scoring some extra cash without making a deposit first. There are certain terms and conditions you need to know about before referring a friend, so make sure to read about them on the promotion page at Jackpotjoy.

One of the best features of Jackpotjoy is that they let every player play for free once a day. Click on the “free” tab in the top menu to see a list of the daily free games that are available. If you have wagered through £2 or more within the last 7 days, you are eligible to play Doubly Bubbly and Daily Paper for free. Both of these games can pay out nice wins to lucky players, so you definitely shouldn’t forget to claim your free games if you’ve played at Jackpotjoy within the last week. Head over the promotions section at Jackpotjoy to see a list of the prize draws and bonus offers that are currently available.

Big selection of slots and table games

The most important part about any online casino is the selection of games and slots that are available. We play at casinos to experience the thrill of gambling after all, and it’s essential to have a lot of games to choose from so that the experience doesn’t get boring or stale. Most UK casinos have an impressive list of software providers these days, and while Jackpotjoy features fewer games than many other sites, there is still a lot to love here. You can play the top titles from the premier slot providers Gamesys, IGT, NetEnt and WMS. If you’re a new player and not sure which games to check out, we’ve listed the providers along with some of our own suggestions below.

  • NetEnt: NetEnt is one of the best slots makers in the world, and they are behind some of the most iconic games on the internet. The Swedish company is known for creating high-quality slots that have exciting bonus games and great graphics. You can enjoy NetEnt’s vast library of games at Jackpotjoy, which means that you’ll never run of out fantastic slots to play. Some of the most famous games from NetEnt are Starburst, Twin Spin and BerryBurst. These games look simple on the surface, but if you spend a few minutes playing them you will notice that they all have innovative features that you’ve never seen before. Slots like Secret of the Stones, Reel Rush and Planet of the Apes have incredible graphics and exciting bonus games and features. And if you really want to go for a huge win, you can play some of their most volatile slots such as Vikings, Dead or Alive and The Wishmaster.
  • IGT: IGT is one of the biggest gaming companies in the world, and you can find their range of fantastic slots in most real casinos around the world. We’re always happy to see IGT games at the casinos we check out, as it means that we’re in for a really good time. The company releases new slots frequently, so there is always something new to check out at Jackpotjoy. Some of IGT’s best titles include Electric Tiger, Black Widow, Elephant King, Fire Horse and Gypsy Moon. But they are mostly known for some of their most famous titles, which includes exciting slots such as Cleopatra, Golden Goddess, Pharao’s Fortune, Siberian Storm and Wolf Run.
  • WMS: WMS has been making casino games for over 70 years, and today they are one of the most prominent games providers in the world. If you visit a landbased casino, chances are that you will find a vast range of WMS machines there. Some of their most popular online slots are based on famous brands and names such as Monopoly, Bruce Lee and The Wizard of Oz. These are all fantastic games that any slots enthusiast should check out. Other great WMS games that we strongly recommend are Zeus 3, Raging Rhino, Montezuma, Spartacus, Nemo’s Voyage and Black Knight 2. The list goes on and on, so head over to Jackpotjoy to experience WMS slots for yourself today.
  • Gamesys: Gamesys has been making games for nearly 20 years, and today they have offices all over the world. While not as prominent on some of the providers on the list, they make some of the most entertaining slots on the internet. When you make your first deposit and wager through £10 at Jackpotjoy, you’ll be treated with 30 free spins on the Gamesys slot Double Bubble. This game can pay out a massive win of up to 20,000 times your stake, which says everything you need to know about Gamesys. Other great games you should check out after having made your first deposit include Tiki Totems, Secrets of the Phoenix, Houdini, Diamond Bonanza, Million Dollar Money Drop and The Godfather.

As you can see, the list of slots at Jackpotjoy is very long. While some prominent games studios such as Play’n GO and Novomatic are missing, there is still a big variety of excellent slots to choose from. Table games players will also feel right at home at Jackpotjoy. By clicking on the “casino” tab in the top menu, you can see a list of the most popular table games. You can naturally enjoy classics such as roulette and blackjack, but there are several other gems available as well. Try your luck in exciting casino games such as Pai Gow Poker, Craps, Keno, Hi-Lo, Single Deck Blackjack and many more.

But that’s not all, for a different type of gambling experience you can also check out the long list of instant games in the casino. You can enjoy scratch cards and unique instant win games such as Jungle Jump, The Crystal Maze, Play Off Palace, Midnight Feast and many others by visiting the “instant win” section in the menu. These games offer a different kind of gambling fun, and you never know what will happen once you start playing – some of them can give you a fantastic payday if it is your lucky day.

Fantastic live casino from Evolution Gaming

Besides bingo, slots, table games and instant win games, there’s a great live casino in place at Jackpotjoy. The live casino lobby is powered by Evolution Gaming, which is the biggest and best live casino provider there is. The company has offices all over the world, and they have thousands of employees. When you play a table game from Evolution Gaming, you know you’re in for a fantastic experience.

No matter which table game you love playing, you’ll probably find it in Jackpotjoy’s live games lobby. There are plenty of roulette, blackjack and baccarat tables to choose from, and all of these games have several variations so that you can try out different versions of them. You can also try your luck in popular table games such as three card poker, casino hold’em, ultimate Texas hold’em, and Dragon Tiger, which is a simplified version of baccarat. If you want to try out something completely new, we suggest giving Dream Catcher a spin. This is a unique wheel of fortune type of game where players bet on where the wheel is gonna land. It’s possible to win up to 40 times your bet in a single spin, and that’s without the two multipliers that are added to the wheel. Dream Catcher is a live casino game that is unlike anything you’ve seen before, and it’s no wonder that thousands of players drop by to play it every day. Dream Catcher can only be played in Evolution Gaming live casinos, which means that it’s available at Jackpotjoy!

Far from every UK casino has a live casino that is as good as the one Jackpotjoy is boasting. With games from Evolution Gaming, you’ll have a great live gambling experience regardless if you’re playing on desktop or mobile. The dealers have gone through extensive training, and they are both friendly and professional no matter which game you’re playing. Evolution Gaming’s games also let you use advanced tools such as looking at the games history and setting autoplay so that you don’t need to repeat your bet after each round.

If the concept of live games is new to you, you can check out our extensive live casino guide. In that article, we take you through all the different games and teach you how to play them. If you are used to visiting your local casino, or even if you are completely new to gambling, you should definitely try out live games. They offer a more immersive online gambling experience than what’s ever been possible before!

Jackpotjoy website and features

The games themselves are always the focus at Jackpotjoy. The first thing you’ll see when visiting the casino is a list of the most popular games, and once you’ve logged in you’ll get access to see all of them. The website has a light blue colour design that is easy on the eyes, and browsing through the pages is swift and easy. You can use the menu in the top left corner to navigate to promotions, the help page and the other sections. In the top menu, there is a list of all the games, making it easy to filter games in categories such as jackpots, new slots, table games and more. If you prefer some types of games over others, you can choose to filter out all the other games.

One of the things we like about Jackpotjoy is that they put a lot of focus on responsible gaming. From the top menu, you can always access useful tools such as setting betting limits, deposit limits, timeouts and more. Gambling should be a fun activity, and Jackpotjoy states that they will always help you if you feel like you play too much. Since Jackpotjoy is a quite simple casino, there are no advanced loyalty programs or gamification features here. You won’t be earning points that can be used in a loyalty shop, and you won’t get free spins or free casino bonuses by levelling up your account. What you see is what you get, and instead of having an automatic rewards program, you will be treated with generous promotions quite frequently. However, If you are someone who really love gamification features added to your casino experience, you won’t find any of that stuff here.

Play on the go with Jackpotjoy mobile casino

Every casino must have a great mobile casino, as most of us play on our phones from time to time. It’s nice to relax on the couch while spinning some slots, or playing a bit while waiting for the train. Jackpotjoy has a mobile casino that is very similar to the desktop version, which is a very good thing. You can access most features and games from your phone so you’re not missing out on anything when you’re playing on the go. The mobile casino is snappy and responsive, and you mainly navigate through the pages by using the top menu.

We’re happy to see that most of the features have been included in the mobile version. Jackpotjoy does not have the biggest game selection in the world, but nearly all of it is available on mobile. That means that you can play the fantastic slots from the likes of NetEnt and WMS on the go, and you can try your luck in blackjack and roulette in the mobile live casino. We played many games on our phones, and they all worked fine without any lag or technical issues. Your mileage may vary, depending on which phone or tablet you have, but most modern Android or Apple devices should run the site and the games without any problems.

Jackpotjoy has a dedicated mobile app which you can use if you like having quick access to the casino. The free app can be downloaded from the App Store on iOS or Google Play market on Android devices. The app is basically the same as the mobile site, but not having to load up Jackpotjoy in the browser every time we want to play is neat. Otherwise, the casino works just fine on Chrome or Safari.

Choose between many payment methods

Depositing at Jackpotjoy is fast and easy, just as it should be. The minimum deposit amount is £10, and there are many different methods to choose from. Bank transfer and the e-wallets Skrill and Neteller transfers are missing, but most other payment providers are in place.

Having the option to use PayPal as a deposit method is great as it’s not available at many UK casinos. However, PayPal and Paysafecard can only be used on your second deposit and onwards – on your first deposit, you are required to use a credit or debit card. There are no fees attached to depositing, and you are allowed to deposit quite high: up to £5,500 with PayPal and up to £20,000 using credit cards or debit cards.

When it comes to withdrawals, it’s as smooth and straightforward as depositing. You can withdraw at any time by clicking on the withdraw button on your account, as long as you have at least £10 in your balance. The best part is that Jackpotjoy does not enforce any maximum withdrawal limits – you can cash out up to £25,000 per transaction to credit cards and up to £100,000 per transaction via bank transfer. If you are someone who likes to play really big, you will surely appreciate this feature. Other than that, you are required to withdraw by using the same method you deposited with. The exception is if you used a credit card that the casino can’t send money to. In that case, you must use bank transfer.

Jackpotjoy handles all withdrawals within 24 hours after the request has been made, but you will probably experience much faster processing times than that. You can always check the status of your withdrawal by visiting the payments history. On that page, you can see a list of all transactions with the time stamps included. You can also choose to cancel the withdrawal and keep playing if you want to. Just remember that since Jackpotjoy is licensed, they might request your verification documents before a withdrawal can be made.

24/7 live support and useful FAQ

When we do a casino review, we always put the customer support to the test. Having access to helpful support at any time is very important as you never know when you’ll need it. Jackpotjoy has an excellent support centre where you’ll get all the help you’ll need. You can use the live chat and talk with a real support agent 24 hours a day, 7 days a week. The agents we chatted with very super friendly and helpful, and they were able to answer our questions within seconds.

We never had to wait long before an agent picked up our chat, but that can change at different times of the day. If you’d rather stick to email, you can leave a message via the contact form and get an email reply as soon as possible. There is also a phone number available, which you can call to speak with an agent over the phone.

The help section also has a fantastic FAQ that you can use to find answers to the most common questions. It’s split into several sections, and it covers everything from banking to technical issues. If you have any general questions, chances are that you will find your answer here. You can search for specific terms to get a list of all articles that describes the term. It’s a great addition to the support, and we found that we didn’t need to contact the support chat as often because of it.

Conclusion

Jackpotjoy is a great casino that definitely makes it to our top list of the best UK casinos. Although it’s a bingo centric website, it has a lot of great casino games and promotions. We wish there were a few more of the must-have game providers in the casino lobby, and hopefully, Jackpotjoy adds more providers in the future. The games that are in place are really fun, however, and you can play the top titles from popular providers such as NetEnt, IGT and WMS. There is also a huge live casino provided by Evolution Gaming where you can play roulette, blackjack, baccarat and more.

When you make your first deposit, you are treated with a generous welcome offer. If you deposit and wager £10, you will get 30 free spins and 200 bingo tickets immediately. The free spins are added to the popular Doubly Bubbly, but remember that you need to click on the opt-in button on the deposit page in order to get the spins. The best part is that the welcome bonus is wagering free. Once you have played your free spins and collected the winnings, you can keep playing or withdraw immediately if you wish to do so.

Many casinos these days are loaded with gamification features and reward systems, but you won’t find any of that at Jackpotjoy. There are no loyalty points, level up programs or any of the sort, and this might be off-putting for some players. However, the casino makes up for it by hosting frequent and generous promotions. You can often participate in offers and giveaways that will boost your casino entertainment. If you have wagered £2 in the last 7 days, you will get to play the popular games Doubly Bubbly and Daily Paper for free every single day. There is a dedicated promotions page where you can read more.

With a UKGC license, 24/7 support, many payment methods and fast withdrawals, Jackpotjoy is a trustworthy casino that we recommend to players that are looking for an excellent gambling experience. Nothing is standing in the way between you and the games, even though there is a big focus on bingo. Start playing now to get 30 free spins and 200 bingo tickets when you make your first deposit!