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Grosvenor Casinos

7 November, 2024
Grosvenor Casinos 5/5
£30 Bonus 100 Free Spins
Play
  • License

    United Kingdom

  • Launched

    2007

  • Features

    Live, Sports

  • English (UK)

    Yes

  • Customer Support

    Live Chat, Phone, Email

  • Tax Free

    No

Ad | 18+ | New Customers by invite Only. Min Deposit £20 (exc PayPal). Max Bonus £30 (30x wagering & max wins £2000) & 100 Free Spins @10p playable on selected games (1x wagering on wins, max wins £500).*T&Cs Apply | Play responsibly | T&Cs apply

Grosvenor Casinos review summary 5/5

What we like
  • Fast withdrawals
  • Live streams from land based casinos
What we don't like
  • No app
  • Visa & Mastercard withdrawals take more than 24 hours

Game providers

Show all (8)
Netent
Play 'n GO
Barcrest
Blueprint Gaming
Novomatic
Merkur
Red Tiger
Foxium

Payment methods

Show all (5)
Visa
Mastercard
Paysafecard
Paypal
ApplePay

Welcome Bonus and Bonus Codes

The welcome bonus caters to slot players and table game fans. Their new players’ package is rated 4.5/5, according to quick research done on Britons’ conversations at online gambling forums. Here is what each new customer receives during sign-up:

1.     A £30 cash bonus and 100 free spins when you deposit £20.

2.     The bonus applies to all deposits and payment modes except PayPal.

3.     Grosvenor allows you to win up to £2000 using the new player cash bonus.

4.     The welcome bonus has a 30x wagering requirement.  

5.     Slots contribute 100% to the wagering requirement, live casino games 10% and jackpot games 50%.

Online Casino Free Spins

As we mentioned above, new Grosvenor members get 100 Free spins to use on select online slots. At the time of this review, the free spins are usable on:

  • Eye of Horus
  • Bison Rising Megaways 
  • The Goonies Jackpot King
  • Fishin Frenzy The Big Catch
  • Slots’ O Gold Megaways
  • Gold Strike Bonanza Jackpot King
  • Mega Bars Big Hit Jackpot King
  • Wolf Legend Megaways 

Here are a few essential terms for UK casino players’ free spins:

  1. Each free spin is valued at £0.10
  2. You can play the free spins for up to 7 days after activating the welcome bonus.
  3. The wagering requirement is 1x per spin.
  4. The maximum win from the free spins is capped at £500.

Safety and Licenses

Through its 50+ years, this casino has perfected its security systems. Most importantly, there has never been a major data breach or leak. Therefore, it is evident that Grosvernor knows how to keep its players’ money and data safe.

Establishing a fair and secure gambling environment has earned a reputation for being one of the top British casinos. The operator has invested immensely in security to maintain a happy and trustworthy relationship with its users. 

  • Grosvenor is licensed and regulated to operate in the United Kingdom by the Gambling Commission under license number 57924.
  • As the Gambling Commission requires, Grosvenor must complete a KYC procedure for all casino players and members. 
  • In addition to only accepting games from licensed software companies, Grosvenor games are powered by RNGs to ensure fairness. 
  • Stringent AML (Anti-money laundering) measures detect and prevent any money laundering activity. 
  • The site uses SSL and TSL to encrypt data and protect players’ personal and financial information.
  • It uses artificial intelligence to flag malicious users and block malware, spyware, and viruses. 

Grosvenor Casinos Sign Up Process and First Impressions

The homepage is neat and makes it easier for players to locate promotions and find their favourite games. The top banner is all about promotions, and as you scroll further down the site, you see top games under different categories. 

You can join table games at the Grosvenor casinos directly from the home page. The games are streamed live and directly from the 57 casino locations in the United Kingdom. 

The signup process is easy, seamless and straightforward:

The signup process for new players is easy, seamless and straightforward:

  1. Enter your email address, username and password.
  2. Enter your first name, surname, DOB and phone number.
  3. Accept terms of use, any welcome bonus and complete signing up.

Note: To sign up, all existing Grosvenor Casino Club members only need their membership card number, date of birth, username, and password.

Casino Games and Software

The casino lists all the promotions and offers for the games in that category at the top of each page. For instance, slot-related bonuses and tournaments are on the slots page. The same goes for live casino and poker games. 

They also have sub-categories of the hottest and most popular games on the home page. 

  • Popular – The most played or searched games at UK casinos. Eg Big Piggy Bank, Big Bass Bonanza, 12 Masks Fire Drums. 
  • Exclusives – Games only found at Grosvenor. Eg Saturn Spins, Diamond Link Mighty Elephant, Spook Tacular Bonanza etc.
  • New – The latest casino games or titles that have been released recently. 
  • Studio Spotlight – A category highlighting the best games from a specific software provider. The list changes depending on the software they are promoting at the moment. 
  • Live Casino – All live games, including roulette, blackjack, baccarat & gameshows.
  • Hidden Gems – These are not-so-popular games with high RTP and many bonus features. Eg LeGacy of Inca, Emerald Gold, Tutankhamun, Feeling Fruity 10.
  • Drops & Wins – Pragmatic Play games in the drops & wins tournament that rewards up to 2 million in prizes. Eg Sugar Rush 1000, Big Bass Mission Fishin, Bigger Bass Bonanza, Gates of Olympus & Buffalo King Megaways.
  • In-club favourites – List of the most played slot titles by Grosvenor casino club members. Eg Cleopatra, Elephant King, Lucky Lady’s Charm.
  • Slingo – Hybrid games with bingo and slot design. Like Slingo Starburst, Deal or No Deal Slingo, and Slingo Gold Cash Free spins. 
  • Table – Solo and first-person table games like Atlantic City Blackjack, European Roulette, Back Blackjack, and Roulette First Person. 

Slots

Grosvenor Casino boasts of  2000+ online slots. Moreover, the operator has many themes, payment mechanisms, bonus features and reel modifiers. Therefore, you will be able to find all kinds of slot machines. From classics like Book of Dead to contemporary slots.

The slots menu is largely different from the menu at other casinos in the UK. Instead of the typical lobbies, Grosvenor has unique sub-sections. 

  • Originals – Games designed and released by Grosvenor, e.g., Branded Megaways and 777 Blazing 2x,3x,5x.
  • Top 20 – The 20 hottest slots to play today.
  • Classic slots – Traditional slot machines with 5×4 or 5×3 grids and classic features like the Jackpot Cards bonus. 
  • In Club – High-payout slot games that members can play when they are in the mood for big wins. It is possible to win up to  £250,000 on a single spin of a slot in this section.
  • Megaways – A collection of slots with 4,096 ways to win or more. Eg Madame Destiny Megaways, The Big Catch Megaways, Buffalo King Untamed Megaways, Bonanza Megaways, Monopoly Megaways, 9 Pots of Gold Megaways etc.
  • Road to Rewards—Slots are part of the Road to Rewards promotion. For example, Rick and Morty Megaways, Ted Megaways, Deal or No Deal The Perfect Play, Spins O Gold Fortune Play, etc.

Software

One would expect a huge casino like Grosvenor to partner with other dominant software providers. Our experts are satisfied that all the game suppliers at this operator are licensed and well-established. We noticed that 50+ leading software companies provide games to this brand, from Pragmatic Play to Evolution Gaming, Microgaming, Play’n Go, NetEnt, Red Tiger, Blue Print, Big Time Gaming, Yggdrasil, Amusnet, Quickspin, etc.

Live Casino

Grosvenor is among the few UK casino sites that can stream games from their land-based casino floors! This means that by using your smartphone, you can enjoy games being played at the physical casinos in real-time from your convenient location! Grosvenor also takes live game shows from other studios, including Evolution Gaming. 

Bet limits on live casino games go as low as 0.10 and as high as 20000.

  • 35+ Live roulette games – Some of the best live roulette titles in the UK, from Quantum Roulette, Lighting Roulette, Vip Auto Roulette, Arabic Roulette, Cash Collect Roulette and more.
  • 38+ Live blackjack games – An entire lobby with multi-lingual blackjack live casino games. Eg Fun Fun 21, Cash Out Blackjack, Azure Blackjack, Power Blackjack, Free Bet Blackjack.
  • 13+ Live baccarat games – Variants of Punto Bunco, Dragon Tiger, Prosperity Tree Baccarat Live, Bac Bo, Peek Baccarat, Lightning Baccarat.
  • 24+ Live game shows – A range of TV-like games that combine special bets, multipliers, and game segments to deliver a thrilling experience. Eg Deal or No Deal, Live Dream Catcher, Monopoly Live, Sweet Bonanza Live, Pachinko Live, Stock Market Love and more.

Payout Rates

According to gambling reports in the UK, Grosvenor dishes out about 130 million in monthly prizes and over a billion in a year. 

In 2024, a woman in Manchester made history at the casino by winning a 2.4 million jackpot, using a 30p bet on the Jackpot King slot.

Generally, the payout rates at this casino site are higher than those at a typical casino. This may be due to the extensive range of jackpot and high RTP games. BestCasino experts calculated the average payout rates for significant categories, and this is what we found out.

  • Blackjack – 99.20%
  • Roulette – 96.80 to 98.90%
  • Baccarat – 97.50%
  • Slots – 97.70%
  • Game shows – 98.95%

Note: The figures above are approximations. To find a game’s exact RTP, check its paytable at Grosvenor.

Sports Betting

Our sports experts were pleased to discover that Grosvenor has a remarkably user-friendly sportsbook. Its seamless betting system is perfect for any sports fan to use on mobile. It is so well designed that beginners can easily bet on all their favourite matches, tournaments, and leagues worldwide. 

Whether you prefer rugby, cricket, tennis, football, basketball, MMA, horse racing, darts, or golf, you will appreciate the competitive odds at this bookmaker. As we compiled this Grosvenor sports review, we were impressed that the casino offers lucrative bets for landmark UK sports events like the F1 British Grand Prix, Wimbledon, and the Open Golf Championship. 

Furthermore, the sportsbook hosts global events, including UEFA Champions League, the Super Bowl and eSports.

Grosvenor Casino Poker

Poker lovers have had great things to say about Grosvenor; now we know why. The poker selection is diverse enough for classic players and modern gamers. Whether you prefer playing poker live or in first person, there is a card game for you, from Caribbean Stud Poker to Casino Hold’em, Texas Hold’em, Ultimate Texas Hold’em, RNG poker, and Three Card.

Grosvenor Casino Mobile App 

Grovenor Casinos deliver excellent performance on mobile devices. Even though the operator has yet to release a dedicated app, our mobile gaming experts are satisfied with the layout and accessibility on smartphones. Moreover, gamblers can play directly from the browser and access the casino like in an app by saving the Grosvenor URL to their phone’s home screen. 

Deposit & Withdrawal Methods

Withdrawals are processed instantly, and players will receive wins in their bank account within 15 minutes. So, if you want a British casino with instant, fast payouts, here would be a great place to start. 

It is easy for Briton gamblers to play with real money at Grosvenor, thanks to their wide range of casino banking options. 

Payment MethodMin Deposit LimitMin Withdrawal LimitAvailable currencies
Visa Card£5£5£,€
Master Card£5£5£,€
PayPal£10£5£,€
Paysafe Card£5£,€

Grosvenor Casino Sister Sites

Rank Interactive Ltd runs Grosvenor and a few other sister sites. These casino websites are smaller than Grosvenor but have garnered a solid following of fans in the United Kingdom. From Mecca Bingo Casino to Bella Casino, Spin and Win, Rialto Casino and Mecca Games. 

Customer Support

Any casino must know that customer satisfaction is vital, and having a reliable customer service department is key. After testing the support channels and collecting opinions from other long-term or short-term players, we concluded that Grosvenor Casino provides sufficient customer support. 

  • Live Chat is available 24/7.
  • Site Map – Clicking on this highlights links to all the major pages, games and sports betting events at the casino, so you don’t have to search for them manually.
  • FAQ – A collection of common questions and answers regarding the casino.
  • Phone (available Monday through Saturday, 10 am to 6 pm): UK players can call 0800 083 1990. Players from abroad can contact customer care by calling +441200309562. 
  • Complaints guide – A detailed guide to help players complain to the casino. 

Responsible Gambling at Grosvenor Casino

Grosvenor casinos insist on safe gambling for all their players, both online and offline. Responsible gambling is also essential for us at BestCasino. Therefore, we are glad this considerable operator provides the tools and support to prevent gambling-related harm. 

So far, we have found these instruments that players can use to gamble safely.

  • Deposit limits 
  • Game session reminders (from 15 minutes to once each hour).
  • Temporary account locking (24 hours to 6 weeks).
  • Self-exclusion for 6 months to 5 years.
  • A dedicated, safer gambling team is available 24/7.
  • Self-assessment questionnaires. 
  • A player’s guide to responsible gambling.

Verdict

Grosvenor online casino is a top gambling brand for a reason. It has served Britons for decades, won numerous industry awards, and given out billions in cash prizes. Since the operator was started in England, it has continued to improve and tailor its gambling products for UK players. If the welcome cash bonus were to be increased, plenty of daily, weekly, and seasonal promotions would be great. 

The bottom line is that this is a fantastic site for anyone who wants to play jackpots and withdraw their wins fast. It is also an excellent choice for Brits who want to join the live-action streamed from Grosvenor casinos in Nottingham to Cardiff, Birmingham, Bournemouth, Glasgow, Leicester, and 51+ other locations. Use your smartphone to log in to Grosvernor and join the live casino streams!