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Chelsea Palace Review

Chelsea Palace is a UK online casino operated by the experienced gaming company Nektan. The casino has a big selection of games from top game providers such as Blueprint, NetEnt, Yggdrasil and many more, and a modern website that works great on all devices. (Read more)
Nektan is based in Gibraltar and the casino operates with a license from the UKGC, which means that your winnings are tax-free. New players can sign up to get a fantastic welcome bonus of 100% up to £200 on their first deposit. Keep reading to learn more!
Contents

Chelsea Palace offer a
huuuuge bonus!

Play
New customers only, +18, Wagering requirements, T&Cs apply

Our verdict

Payments – 80%
Customer service – 80%
Game assortment – 80%
Bonus – 80%
4
Number of votes: 1
Products: Casino
Mobile-friendly: YES
Customer service: Email, Telephone, Livechat
Tax-free: YES
Game assortment:
Netent, Microgaming, Yggdrasil, Elk, Nextgen, Big time gaming, Blueprint Gaming, Just for the Win, Red Tiger
Payment methods:
Visa, Mastercard, Skrill, Neteller, Trustly, Paysafecard, Boku

Chelsea Palace welcome bonus of 100% up to £200

One of the first things you will see when you visit Chelsea Palace is a banner with the exclusive casino welcome bonus. The online casino has prepared an attractive welcome bonus that doubles your balance when you make your first deposit. As usual, we will go through the bonus and its details in this casino review so you are well prepared before playing. Here is the complete Chelsea Palace welcome bonus for new UK players:

  • Get a 100% welcome bonus of up to £200 on your first deposit
GET BONUS

The 100% welcome bonus will be added to your deposit instantly once you have made your first deposit. The minimum deposit requirement in order to activate the bonus is only £10, and you can maximise the bonus by making a deposit of £200. Maximising the welcome bonus will give you a total balance of £400.

It’s always important to know the full details of the casino bonus as all of them come with wagering requirements and terms & conditions. Chelsea Palace’s welcome bonus has a wagering requirement of 40 times the deposit and bonus amount. This means that if you deposit £50 and receive a £50 bonus, you need to wager a total of £4000 (£100 x 40) before you can withdraw the bonus funds. It’s worth noting that you always play with the deposit first and the bonus is only used once you’ve lost your real money balance. You can cancel the bonus at any time, but doing so will forfeit the bonus and the bonus winnings. The welcome bonus also has a maximum conversion of 5x the bonus amount. This means that once you have met the wagering requirements, the amount that will be transferred to your real money balance is capped at five times the total first deposit bonus amount.

Chelsea Palace’s bonus terms and conditions are quite straightforward, and you can read the full list of terms on the bonus page. A couple of things are important to know about before you claim the welcome bonus. First of all, the bonus has a pretty short time limit of 7 days, so make sure to complete the wagering within a week. Furthermore, only selected casino games contribute 100% towards the wagering requirement. The casino has listed all the restricted casino games and slots in the FAQ, so remember to take a look before you launch the first game. For example, you cannot play table games such as roulette or blackjack once you have activated your bonus balance. Some slots, listed as “premium slots” in the terms & conditions, contribute 75% towards the wagering requirements instead of the full 100%. Again, the full list of restricted games is listed in the casino’s FAQ section, so we highly recommend taking a look at it.

Nearly all casinos have a welcome bonus in order to get players to sign up and deposit, and a good welcome bonus can be very beneficial for new players. Chelsea Palace’s welcome bonus doubles your first deposit and gives you twice as much to play with. Since the casino is jam-packed with hundreds of slots from NetEnt, Blueprint, Pragmatic Play and many more, you will definitely appreciate having a boosted balance to explore the vast selection with. You can see an overview of your real money balance and bonus balance on the “my account” page, so make sure to keep track of your remaining wagering requirement as you play. We couldn’t find anything mentioning maximum betting limits in the bonus terms and conditions, which means that you can meet the wagering requirement pretty quickly if you decide to bet high – but again, remember to stay away from the restricted slots. The full bonus terms are available on the Chelsea Palace’s website.

Become a VIP and earn exclusive casino rewards

In this part of the review, we will focus on the rewards and perks you’ll get as an active Chelsea Palace player. Most online casinos have some form of a loyalty scheme, as keeping the players coming back is an essential part of their business. While some sites have automatic reward programs that give you free spins and points as you level up or complete challenges, others have exclusive VIP programs that reward the best players with tailored bonuses, dedicated customer support and more. Chelsea Palace has a “privileged” player program that is reserved for the most active players and high rollers.

Being a Chelsea Palace casino VIP has many advantages. Members of the VIP club can always expect the best service, and maybe even a dedicated account manager who is always ready to help. You can also get exclusive deposit bonuses, tailored offers, no deposit bonuses and cashbacks that return some of your losses. Much more is coming, so make sure to keep an eye on Chelsea Palace’s VIP page. Becoming a VIP requires a personal invitation from the casino’s VIP team, and only a few players get access to the most exclusive perks. But also normal players can participate in great promotions and offers from time to time, so look out for new promotions on the casino’s website.

Enjoy the best online slots from top game providers

It’s time to check out one of the highlights of Chelsea Palace casino: its vast array of slots. The casino lobby is packed with both classic and new slots from over a dozen leading game providers. This means that you can always go back to your favourite games from the likes of Microgaming and IGT, or try out the latest Megaways slots from Big Time Gaming or Blueprint. We have scrolled through the long list of slots and picked out some of our favourites here, so be sure to check them out once you have signed up.

  • NetEnt: NetEnt is one of those “must-have” game providers that are available at almost every online casino. The Sweden-based studio has changed the online gaming industry time and time again with their unique slot innovations, and they even own some of the biggest jackpot slots in the world. There are many fantastic NetEnt slots to choose from, such as Lost Relics, Golden Grimoire, Jungle Spirit, Neon Staxx and Witchcraft Academy.
  • Microgaming: If you know anything about the history of online casinos, you are probably well aware of Microgaming. What started as a small company based on the Isle of Man turned into one of the biggest igaming companies in the world. Microgaming owns and operates everything from a poker network to a sportsbook platform, but they are mostly famous for their excellent video slots. Here are some of our favourites: Lucha Legends, Mermaid Millions, Lucky Leprechaun, Break Da Bank Again and Immortal Romance.
  • Big Time Gaming: In just a few years, Big Time Gaming has gone from being a quite unknown game provider to one of the most popular slot makers on the internet. The Australian company had huge success with revolutionary Megaways slots such as Bonanza and Extra Chilli, and they keep coming up with new innovative slot features. Don’t miss out on popular BTG slots such as Opal Fruits, Danger High Voltage, White Rabbit, Starquest and The Final Countdown.
  • ELK Studios: ELK Studios is a Swedish game provider that focuses on creating entertaining video slots with fun bonuses. Their slots have several unique features such as built-in betting strategies that automatically adjust your bet size based on your results. If you want to try something new, check out the innovative slots in their “Gold” series. Here are some more great ELK Studios slots: Respin Circus, Lake’s Five, Chi, Vegas Diamonds and Platooners.
  • Blueprint Gaming: Whenever we review the games of an online casino, Blueprint Gaming is one of the first game providers we look for. Blueprint is one of the most popular casino games providers in the UK, in large part because of their many land-based gaming terminals across the country. The studio has recently released several Megaways slots, licensed on the technology from Big Time Gaming. Make sure to check out these great games: Legacy of Ra Megaways, Ted, Return of Kong Megaways, Fishin’ Frenzy, Diamond Mine and Wish Upon a Jackpot.
  • WMS: WMS is a game developer and land-based slot machine manufacturer that is owned by the gaming giant SG Gaming. The company has provided high-quality slots to Las Vegas casinos for many decades, but they also own several online slots. You can enjoy iconic WMS slots at Chelsea Palace, and we recommend starting with classics such as Raging Rhino, Zeus God of Thunder, Kronos Unleashed, Amazon Queen and Giant’s Gold.

  • Red Tiger:We are always happy to find Red Tiger in a casino’s games lobby. Founded in 2014, Red Tiger Gaming has quickly become a leading game provider that is available at hundreds of UK online casinos. The studio has a vast library of fantastic games, ranging from casual slots to high volatility slots that can pay out jackpot-sized wins. Don’t miss out on popular Red Tiger slots such as Ninja Ways, Mystery Reels Megaways, Thor’s Lightning, Vicky Ventura and Devil’s Number.
  • Yggdrasil Gaming: Few game providers have a more varied slot library than Yggdrasil Gaming. The studio’s first game came out in 2013, and they have expanded their portfolio with dozens of great slots since then. Many of their slots have collection features where you collect a certain symbol to unlock a special bonus game, which means you can play their games for a long time without getting bored. Check out these Yggdrasil slots at Chelsea Palace: The One Armed Bandit, Champions of Rome, Trolls Bridge, Baron Samedi and Vikings Go To Hell.
  • NextGen Gaming: NextGen is an experienced game provider that has been making slots for nearly two decades. Today the company is part of the gaming group SG Gaming, and they bring many unique games to the online casino market every year. If you like slots with advanced graphics and fun bonus features, you can’t go wrong with the charming slots from NextGen. Here are some of our NextGen Gaming favourites: Medusa II, Great Wild Elk, Irish Eyes, Merlin’s Millions and Gorilla Go Wild.
  • Pragmatic Play: The huge game portfolio of Pragmatic Play is available at Pragmatic Play, and that means you can play some of the best slots the internet has to offer. Pragmatic is one of the fastest-growing gaming companies in the world because of their high-quality lineup of video slots, and they release at least one new game every month. With so many great slots, it’s hard to name just a few – but here are some of the best ones: Extra Juicy, Peking Luck, Jurassic Giants, Gold Rush and Ancient Egypt Classic.
  • Eyecon: Eyecon is a game provider based in Brisbane, Australia. The company started out as a computer game developer, before developing an online gaming platform in 1999. Their first slot, Temple of Isis, was released in 2003, and they keep creating excellent slots for both land-based and online casinos. Don’t miss out on great Eyecon video slots such as Stampede, Kiss Me Clover, Shaman’s Dream, Enchanted Prince and 5 Ninjas.
  • Just For The Win: JFTW is a new game provider that has already impressed players with a series of fun slots. Just For The Win’s first slot was called Goldwyn Fairies, and they quickly followed it up with innovative games such as Lucky Links and Temple of Tut. If you want to try something new, make sure to check out the JFTW slots at Chelsea Palace. We recommend starting with these exciting games: Shogun of Time, Amazing Aztecs, Icy Gems, Rainbrew and Deco Diamonds.

  • These twelve game providers are enough to make sure you will always have a fun time at Chelsea Palace. And although a few big game providers are missing, we are very happy with the overall game selection here. Unfortunately, we found that some of the game providers are missing some of their games. This means that you might not be able to play your favourite slot from a specific game provider. We would also like to see more jackpot games, as must-have jackpots such as Mega Fortune and Mega Moolah are nowhere to be found. But unless you only play jackpot games, you will probably play and enjoy hundreds of great slots at Chelsea Palace. In the next section, we will take a look at the casino’s selection of table games.

    Play roulette, blackjack and many other table games

    So far in this casino review, we have seen that Chelsea Palace has a generous welcome bonus and a superb selection of slots. But any top-rated online casino also needs classic table games such as roulette and blackjack. If you’re a big fan of table games, you might be a bit disappointed to learn that Chelsea Palace doesn’t have a live casino lobby at the moment. This means that you can’t play live versions of the most iconic table games right now. However, the lobby has many good computer versions of table games, so you can still enjoy your favourite table games at Chelsea Palace. Here is a list of some of the table games that are available in the casino lobby:

    • Roulette: play many versions of one of the world’s most iconic casino games. Choose your favourite numbers, place your chips, and cross your fingers.
    • Blackjack: if you like games that require thinking and strategy, look no further than blackjack. The goal of this classic game is to beat the dealer by getting as close to 21 as possible
    • Punto Banco: Punto Banco is the most common form of baccarat, and it’s very easy to learn. Place your bets on player, banker or tie and let the dealer do the rest.
    • Oasis Poker: if poker is your favourite game, make sure to check out oasis poker. Both the dealer and the player starts the hand with 5 cards, and you are allowed to swap out your cards.
    • Pontoon: although it’s not one of the most popular table games on the internet, we really recommend trying out Pontoon if you enjoy classic blackjack.
    • Texas Hold’em: Texas hold’em is the ultimate casino poker game, and the rules are very simple. You start the round with two hole cards, and the goal is simply to beat the dealer’s hand.

    As you can see, all the must-have table games are available in computer form. Many of the table games are provided by NetEnt, which is one of the world’s leading game providers. NetEnt also has a wide variety of classic video poker games, but these are not available at Chelsea Palace yet – in fact, there are no video poker games available at all at the moment. We hope that Chelsea Palace adds a live casino and video poker games in the near future, as they are the only games missing in an otherwise great games lobby.

    If you’re looking for something a bit different, the “instant win” category has many exciting games for you to check out. In addition to fun mini-games such as Epic Gems, Boss Lotto and Diamond Deal, you can try your luck in a series of scratch cards. For example, you can play scratch versions of the classic NextGen Gaming slots Medusa, Foxin’ Wins, Bigfoot and Oil Mania. Chelsea Palace’s games lobby has something for everyone, and the games are divided into multiple categories. Whether you like the latest slots, classic scratch cards or iconic table games, you will always find something fun to play at Chelsea Palace. Stick around as we take a look at the casino’s website.

    Excellent mobile casino and website design

    Chelsea Palace has a modern and stylish website. The smooth black and yellow colours are easy on the eyes, and you won’t have any issues with getting used to the website. You can get to the games, live support and my account pages with the click of a button, regardless of where you are on the site. Once you have signed up for an account, you can log in by entering your email address and password in the top menu. When logged in, click on your name at the top of the page to access your personal details and information.

    The account pages have everything you need to customise your Chelsea Palace experience. The first page shows you your total balance and how your balance is split into real money and bonus cash. Under the “profile” tag, you can change some of your details and tick the boxes for communication. You can easily choose to opt in or out from newsletters, SMS and calls from Chelsea Palace, and you can even opt out from receiving bonuses and free spins if you prefer playing with pure cash only. The account pages have several other useful features, such as reality check, history of your game rounds and transactions, document uploading and responsible gaming tools. These tools allow you to set a custom deposit limit per day, week or month.

    Since Chelsea Palace has a lot of games from many game providers, it’s important to have a good games lobby that lets you find your favourite games without having to scroll through a long list. The lobby here is quite basic, but it is easy to use – and very fast. The games are divided into categories such as “player favourites”, “new games”, “casino games” and “instant win”, and clicking on one of the categories brings up a list with all the featured games. If you want to see all the games at the same time, you can click on “all games” on the right side to generate a long list of all the slots and table games. The games will appear in alphabetical order, so you can easily scroll down to your favourite game. Of course, the easiest way to find a game is to search for it by using the handy search function. Additionally, you can click on the star icon on the game picture to instantly add the slot machine to your personal favourites for quick access.

    The majority of players play casino on mobile, and we’re happy to report that Chelsea Palace has an excellent mobile casino. The mobile version of the website is just as quick and good as the desktop version, which means that you won’t miss out on anything by playing on your phone. You can play the same slots and table games on any platform as long as you have a modern device and a stable internet connection. We tested the games on multiple devices, without ever having to restart the browser or refresh the page. However, if you experience any issues, you can always contact the friendly customer support.

    Easy deposits and withdrawals with many payment methods

    Making deposits and withdrawals at Chelsea Palace is easy thanks to a wide selection of payment methods. All the common payment methods are available, including Visa, Mastercard, Skrill, Neteller, Trustly, Paysafecard, Boku mobile and many more. To make a deposit, simply click on the deposit button in the top menu when you are logged in. On the deposit page, choose your payment method from the dropdown menu and type in your payment details. Next, choose how much you wish to deposit and click on the deposit button to finish the deposit. Remember that you can also activate your available bonuses on this page. If you experience any problems with making a deposit, Chelsea Palace has written several useful guides in the FAQ.

    To make a withdrawal, simply click on the withdrawal option in the account page. You can choose from many withdrawal options, including e-wallets and bank transfer. Once the casino has processed your withdrawal, you will receive your funds within a few banking days. Remember that you might need to verify your account in order to make withdrawals. In that case, follow the instructions and upload your documents on the account pages. Chelsea Palace does not take any extra fees on payments – everything you deposit ends up on your player account.

    Chelsea Palace is owned and operated by Nektan, a company registered in Gibraltar. The casino has a license from the UK Gambling Commission, which means it is a trustworthy and safe casino for UK players. The website uses the latest security technology to protect your details and transactions. You can read much more about Chelsea Palace’s security and fairness on their website.

    24/7 live chat, email and telephone support

    Chelsea Palace’s professional customer support is ready to answer your questions whenever you need it. Click on the support link in the website’s footer and choose one of the three contact methods to get in touch with the support. The fastest way to talk with the support is by using the live chat option. Simply click on start chat and a support representative will answer you within a few moments. Note that you need to be logged in to your account in order to access the live chat.

    There are two other ways to contact the support: email and telephone. Send an email to [email protected] to get help by email, or call +44 203 621 6949 to talk with a person over the phone. Chelsea Palace has world-class customer support that can help you with anything you need. The support centre is open 24 hours a day, 365 days a year, which means you can always get assistance when you need it. If you have a basic question, it’s a good idea to check the FAQ before contacting the support. The FAQ has tons of useful information about how to make a deposit, website security, how the games work and much more. Here you can also read about which games you can and cannot play with bonus funds.

    Chelsea Palace casino review conclusion

    We like a lot of things about Chelsea Palace. The UK casino is operated by Nektan, an experienced gaming company that operates several other online casinos, and this is one of their flagship sites. In this casino review, we have looked at the welcome bonuses, slots, table games and features of the casino.

    New players from the UK can grab a generous welcome bonus of 100% up to £200 on their first deposit. The minimum deposit amount is £10, and a deposit of £200 maximises the offer and gives you a combined starting balance of £400. The wagering requirement is 40 times the deposit plus bonus amount, and there is a 5x conversion cap in place. We recommend reading the full bonus terms and conditions before you start playing, as some games are restricted while you have a bonus.

    The big selection of slots is one of the best things about Chelsea Palace. The game lobby is packed with hundreds of games from top game providers such as NetEnt, Microgaming, Blueprint, Pragmatic Play, Big Time Gaming and many more. In total, there are over a dozen leading game studios available. You will find both old classics and new favourites here, and the casino adds new games all the time. Unfortunately, there are no live casino games at Chelsea Palace at the moment. However, you can enjoy classic computer versions of table games such as roulette, blackjack and punto banco. You can read more about the games further up in the casino review.

    Chelsea Palace has excellent customer support. The support is available 24 hours a day by live chat, email and telephone. If you have any questions or experience problems while playing at the casino, you are always welcome to contact the friendly support team. VIP players and high rollers can get a dedicated account manager for even quicker support, as well as tailored bonuses and other exclusive VIP rewards. If you are looking for a UK online casino with great games and a generous welcome bonus, make sure to check out Chelsea Palace!

    posted on 27 September, 2019

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