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Casumo Casino Review

Casumo was established in 2012, and it has since become one of the most popular online casinos in the UK. Players instantly fell in love with its many bonuses and features, and there’s often a range of exciting slot tournaments and promotions to participate in. The site operates with licenses from Malta Gaming Authority and UK Gambling Commission which means that it’s an entirely trustworthy casino where your winnings are tax-free. (Read more)

Casumo is more than just another casino: it’s a unique casino adventure where you’ll earn levels, explore new planets, and unlock generous rewards. New players can get a fantastic welcome bonus of up to £300, and you’ll be treated with 30 no deposit free spins just by creating an account. In this casino review, we’ll cover everything there is to know about Casumo. We have tested its games, checked out its bonuses and gathered all the information you need to know before you register an account and start playing there yourself!

Instant 30 free spins &
£300 on first deposit

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New customers only, +18, Wagering requirements, T&Cs apply

Our verdict

Payments – 85%
Customer service – 76%
Game assortment – 96%
Bonus – 87%
Number of votes: 20
Products:
Casino, Live Casino
Mobile-friendly:
YES
Customer service:
Livechat, Telephone & email
Tax-free:
YES
Game assortment:
Quickspin, NetEnt, Yggdrasil and more
Payment methods:
VISA/Mastercard, Skrill, Trustly

No deposit & Welcome bonus

The first thing you’ll notice when visiting Casumo’s website is a top banner promoting its welcome bonus. Casumo’s welcome offer has been changed a few times in the past, but it’s now a clear-cut match bonus that doubles your first deposit:

  • No deposit bonus: 30 free spins on Book of Dead 
  • Deposit bonus: 100% bonus up to £300 

GET BONUS NOW

You just need to activate the bonus and make a deposit of £10 or more to get the welcome bonus, and the bonus funds will be available on your account as soon as you’ve completed the deposit. A deposit of £300 maximises the offer, giving you a total of £600 to play with.

It’s always important to have a look at the wagering requirements and rules before claiming a bonus. The welcome bonus and all bonus winnings must be wagered 30 times before a withdrawal can be made. Casumo’s bonus setup is quite unique, as the bonus money on your account plays proportionately to your real money. This means that if you have a balance of half real money and half bonus money and place a bet of £2, £1 will be real money and £1 will be bonus money. Winnings are distributed the same way. Because of this, you can at any time choose to withdraw your real money and forfeit the bonus money in your account. You can always follow the bonus wagering progress on the withdrawal page.

A casino’s welcome bonus is one of the first things we look at when we’re writing a review, as they are crucial for seasoned casino players who are looking for the best deals. With so many casinos to choose from on the internet, the sites need to attract players by offering them a juicy welcome offer. With Casumo’s generous welcome bonus that is exclusive to UK players, you’ll be well equipped to explore the hundreds of slots that are available in the casino lobby. Just remember that the maximum bet while playing with bonus funds is £5, and certain games are restricted. Make sure to read through the full list of bonus terms and conditions so that you don’t accidentally breach any rules.

Before you make a deposit and claim the welcome bonus, you can first try out the casino completely for free. Casumo is giving all new players 30 no deposit free spins for signing up, and as soon as you’ve completed the registration, you can activate the free spins from your bonus inventory and start spinning. The no deposit free spins are available on the popular Play’n GO slot Book of Dead, and the winnings must be wagered 30 times before you can make a withdrawal.

Casumo’s welcome gift and no deposit bonus spins will give you the best possible start in the casino, but it’s just the beginning of the adventure. As a Casumo player, you’ll unlock levels, earn rewards, get access to special offers and participate in thrilling Reel Races. There’s always a ton of fun to look forward to, so keep reading as we’ll explore Casumo’s promotions and rewards next!

Level up, earn rewards & battle other players

Some online casinos always go an extra mile to be at the forefront of gambling, and Casumo is one of those. Gamification and advanced reward systems are nothing new in the gambling world nowadays, but Casumo was one of the first casinos to embrace them in a big way. Just by playing any of the slots and games in the casino, you’ll unlock frequent and valuable rewards that will keep you entertained.

When you register an account, your very own Casumo avatar will be assigned to your account. As you play in the casino, you’ll collect points that take you to the next step of the adventure. Once you’ve collected enough points to fill the progress bar, you’ll reach the next level and unlock new gifts. You can get anything from bonus spins to bonuses and free casino cash every time you level up. You’ll notice that your Casumo has a belt around its waist, and the colour of the belt represents your skill level. Everyone starts out with the standard white belt, but as you keep playing you can get yellow, red, blue, purple and black belts. The more you play, the better your rewards will get, as each new level gives you a chance of getting a more valuable bonus.

You can always follow your progress on your personal adventure page. On the same page, you’ll see an overview of all the trophies you have unlocked. You’ll get shiny trophies by completing fun missions such as getting big wins or consecutive wins in specific slots. There are hundreds of trophies to unlock, and they’re showcasing how much effort you’ve put into the slotting. You can choose to hide the trophies from other Casumos or show them off to the world if you want to brag a little. Colling trophies is a fun side activity, and you might find yourself trying to complete your collection on your favourite slots.

One of the most popular features of Casumo is the Reel Races. These are fast-paced slot tournaments where the goal is to beat the other players by earning the most points within the time limit. The more points you get, the higher you will be positioned on the Reel Race leaderboard. The winners will get bonus spins and real cash prizes, and there are special Reel Races where the first place finisher goes home with £2,000 or even £5,000 in cash. It’s completely free to join a Reel Race, but you need to play the game with real money. The great part is that the points are based on the wins compared to your bet size, so it doesn’t matter if you bet £100 or £0.50 per spin – everyone has the same chances of winning.

So how do you get points, exactly? A winning spin is worth 2 points, and a big win will give you 20 points. Three wins in a row will give you 5 extra spins on the board, and a total of two big wins is worth 35 points. The fastest way to earn points is however by getting a rare mega win, as they are worth 100 points each. All you need for a chance of winning a Reel Race is some good luck and patience. The leaderboard is updated in real-time as you play the eligible Reel Race slot, and you can check the schedule of upcoming tournaments at Casumo. Be ready to take a seat once a race starts on your favourite slot, and show the other players that you’re the king of the reels!

Of course, you’ll receive plenty of bonus offers from Casumo from as well. As a loyal player, you can expect to get emails about reload bonuses and bonus spins on popular slots from time to time. You can activate any offer by logging in and visiting the inventory on your account. There is also a Casumo blog where you can read about any promotion that is currently ongoing.

Play hundreds of casino games at Casumo

If you are a slots enthusiast, you’ll feel right at home at Casumo. The casino lobby is packed with hundreds of slots to choose from, and all the must-have game providers are in place. There are over a dozen game providers available, which makes sure that you’re never out of fun games to play. If you are a new Casumo player wondering what you should play, we’ve listed some of the biggest providers along with some of their best games. These popular game makers and slots are a must at any casino, and we’re glad to see them all at Casumo:

  • NetEnt: Unless you are a completely new player, you probably know about NetEnt. The Swedish games studio is behind some of the most played slots online including Dead or Alive, Starburst, Twin Spin, Jack and the Beanstalk and Bloodsuckers.
  • Microgaming: Few slot providers have as many great games as Microgaming, which was one of the early slot makers when online casinos first became a thing. Some of their top slots include Immortal Romance, Terminator 2, Hot as Hades and League of Fortunes.
  • Play’n GO: Play’n GO is another Swedish games provider that makes some of the most unique slots on the internet. If you’re looking to try something entirely new, you should check out fun games such as Reactoonz, Gold King, Iron Girl, Fire Joker and Rise of Olympus.
  • Novomatic: We’re always happy to see Novomatic games whenever we check out a new site as they make some incredible slots. Their most popular slot is the classic Book of Ra that is also available in brick and mortar casinos around the world. Other great Novomatic games include Chicago, Lord of the Ocean, Pharao’s Tomb and Rings of Fortune.
  • WMS: WMS is behind some true casino classics that have been around for a long time. Although the company doesn’t bring all of their slots to the internet, Casumo has a great selection of entertaining WMS slots such as Raging Rhino, Fire Queen, Black Knight 2, Bruce Lee and Zeus 3.
  • Next Gen: Some of our favourite online slots come from the prominent games provider Next Gen. Their slots are packed with innovative bonuses and exciting features. Some of the best Next Gen slots are 300 Shields, Foxin’ Wins, Cash Stampede, Medusa 2 and King Kong Fury.
  • Thunderkick: Although Thunderkick doesn’t operate as many slots as some of the other names on this list, their games are always a blast to play. They are known for producing high-quality slots such as Wild Heist, Not Enough Kittens, Flame Busters, Zoom and The Falcon Princess.
  • Barcrest: The games from Barcrest have always been favourites among gamblers, and they’re best known for their high-roller games and the Rainbow Riches series. Try your luck at some great Barcrest games such as Mighty Black Knight, Rainbow Riches Pick ‘n’ Mix, Legend of the Pharaos and Moon Shadow.

These are just some of the slots and games providers that you can enjoy at Casumo. There are hundreds of other fantastic slots to pick between at the UK casino, including popular titles from Blueprint, Quickspin, Big Time Gaming, ELK Studios and others. Take a look for yourself, we can almost guarantee that you’ll find both old classics and new favourites in the browser.

Casumo does also have a big selection of jackpot games available for those who like to go for those truly life-changing wins. There are over 50 jackpot slots to choose from in the lobby including the most famous ones such as Mega Fortune, Hall of Gods, Divine Fortune and Mega Moolah. There are also some lesser known jackpot games available such as Golden Sevens, Blazing Riches, Reel King Potty and Gunslinger Reloaded. If you wish to learn more about jackpot games, head over to our best online slots guide where we explain how they work.

Big selection of live casino games

Two major game providers have the biggest share of the live casino market: Evolution Gaming and NetEnt Live. These game studios host live games of the highest quality, and they offer more tables than many of the smaller providers. Luckily, Casumo has live casino games from both Evolution Gaming and NetEnt, which means that you’ll get the best of both worlds. No matter which table games you prefer to play, you’ll most likely find them at Casumo’s live section.

Here’s a full list of all available live casino games:

  • Roulette
  • Blackjack
  • Baccarat
  • Casino Hold’em
  • Ultimate Texas Hold’em
  • Caribbean Stud Poker
  • Three Card Poker
  • Lightning Roulette
  • Dream Catcher
  • Topwheel Treasures
  • Football Studio

As you can see, all the games you’d want to play is there. There are normally several tables available for each game as well, so you’ll never have a problem finding a free seat. Games such as roulette and blackjack have many variations available so that you can try out something different if you feel like it. It doesn’t matter if you’re a low-roller or a VIP, as there are tables that are suitable for any type of stake. Poker players will also feel like home at Casumo’s live casino, with the four major live casino poker games in place.

Topwheel Treasures is a Casumo exclusive live game from Evolution Gaming. The game is similar to their hit game Dream Catcher, which is a super-sized wheel of fortune type of game. Football Studio is another Evolution Gaming game that is very simple to understand: players bet on either home or away, and the highest card wins. You can also bet on a tie with has 11 to 1 in odds. But if you’re a fan of the roulette wheel, you should definitely check out Immersive Roulette: between one and five random numbers can light up each round and boost your win with up to 500x your bet. This is one of the most fun roulette games ever, and it’s become an incredible success since it was released by Evolution Gaming in 2018.

When you play any of the live casino games from Evolution Gaming or NetEnt Live you can always expect a gambling experience of the highest standard. Professional dealers, HD quality streaming and many player tools make their live games some of the best on the internet. We’re happy to see that both of these premier providers are available at Casumo. You can naturally play Casumo live casino games on both mobile and desktop, 24 hours a day.

User experience & design

In this part of the review, we’ll look at Casumo’s website quality and design. We have already established that the UK online casino has a great selection of games and plenty of promotions and bonus features, but the way the site runs and looks is important as well. Some casinos you’ll come across have websites that feel outdated, and their games might load slowly or even stop working entirely from time to time. Luckily, we never ran into any significant issues while playing at Casumo. The site runs smoothly, and the games load as fast as one could expect. The user experience might vary depending on the browser and PC one is using, but as long as you have a modern device and a decent internet connection, you hopefully won’t run into any major problems.

Casumo has a sleek design that looks fantastic on both PC and mobile. Navigating through the site is incredibly easy due to the navigation menu that’s always in place on the left side of the page. By clicking on the game browser, you’ll see top lists of the most popular games, new games, exclusive Casumo games and more. You can use the top menu to filter through the different categories: slot machines, table games, jackpots, live casino and all games. If you click on all games, a list with all the available casino games will appear. Each game has a big icon, and they are laid out in an organised grid on the screen. One of the best casino lobby features is that you can search for specific providers. If you want only to see games from Microgaming, you just have to type it in in the search box to instantly see a list of all Microgaming slots. It is possible to play the games in fullscreen, but there are unfortunately no options for playing multiple games at the same time.

Casumo mobile casino

Casumo knows that the majority of players play casino online via their phones or tablet most of the time, and they have developed a world-class mobile casino that works just as well as the desktop version. All the features and menus that are available on PC can be accessed on mobile too. It’s easy to navigate through the casino by using the sidebar menu that works perfectly on the smaller screen. We tested Casumo mobile casino on a range of different mobile browsers and never encountered any issues. You can easily activate free spins and deposit bonuses from your inventory on mobile, and the live chat works fine as well. That’s a good thing to see, as we’ve played at many mobile online casinos that don’t offer live chat at all.

The Reel Races that we covered earlier in the review are available on mobile as well. A handy notification at the top of the screen tells you when the next race is about to begin. Unfortunately, you won’t be able to see the live Reel Race info such as leaderboard, points or how many spins you have left while you’re playing the slot on mobile, but it’s still cool that players on the go aren’t left out of the races.

There are hundreds of casino games available on the mobile site, and the powerful games browser lets you quickly find the game you wish to play. Just as on the PC version, you can search for specific games provider or slots by using the search function. Once you’ve begun typing the name of a slot, the auto-complete feature automatically shows games that match in real-time, making it faster to launch the slot you’re looking for. You won’t be missing out on any new slots as Casumo puts them up on mobile at the same time as on the normal website, and all of the fantastic live casino games are in place on mobile as well.

Casumo has a mobile casino app that you can download from the app store on Android or iOS. It makes accessing your favourite games even quicker as you can have the app readily available on the home screen of your phone. We found that using our phone’s browser was just as simple, but it’s nice to have the option to use a dedicated app.

Payments & fast withdrawals

Making deposits at Casumo is quick and easy, and the money will be available in your account immediately. Simply go to the deposit page, choose your payment method, and type in the amount you wish to deposit. There is also a slider in place which you can use to set the deposit amount quickly. You can use the most common payment methods to make deposits to your Casumo account: Visa, Mastercard, Skrill, Neteller, Paysafe or Bank transfer. There are no fees attached to deposits, regardless of which method you use. You should know that if you choose to deposit via bank transfer, it can take between 1 to 3 days before the money shows up in your player account.

Casumo is licensed by the UK Gambling Commission and Malta Gaming Authority, which means that you can safely make deposits. All transactions are encrypted using the latest SSL technology which means that your payment details and personal information is completely secure. Making a withdrawal is as easy as depositing, and after a few simple steps, the money will be on its way. Note that Casumo might request verification documents as part of the Know Your Customer process, in which case you will need to supply the documents before the withdrawal is sent. Withdrawals are also completely free, which means that Casumo doesn’t add on any fees on the transactions. Casumo is generally very fast when it comes to processing withdrawals, so you shouldn’t have to wait days before the money is on its way. However, it might take up to 5 business days before you receive the money, depending on which withdrawal method you use.

Helpful 24/7 live support

Things don’t always go as planned, and if you ever experience any issues while playing at Casumo, it’s good to know that help is never far away. Casumo’s support centre is open 24 hours a day, 365 days a year, and you can contact them via live chat or email. The chat can be accessed from the bottom left corner of the site, anywhere you are – even while you are playing a game. You will usually get in touch with a support representative within a few moments. We tested the support by asking them a few questions, and we were happily surprised by how knowledgeable and friendly they were. They are glad to answer any questions you might have about the games, the website, or payments.

There is no phone support available, so if you’re one of those who prefers to speak with support via phone, you’ll have to settle with live chat. However, Casumo has created an excellent FAQ that answers most of the common questions players have. In the FAQ, you can quickly find information about deposits, withdrawals, bonuses, technical stuff and anything else you might wonder about. Combined with the 24/7 live support, you’ll never have to be frustrated with a problem for long – help is always just a few clicks away.

Conclusion

It’s safe to say that Casumo is one of the best online casino UK sites there is at the moment. No matter what’s important for you when it comes to a casino, you’ll most likely find it at Casumo. The website is packed with great games from most of the prominent software providers, and you’ll probably never run out of fantastic games to play. The live casino is powered by Evolution Gaming and NetEnt Live, which means that you can enjoy table games such as live roulette, blackjack and baccarat.

What really sets Casumo apart from the rest, is the level of support you’ll get as a player. The casino treats all of its players with lightning fast customer support, generous bonuses and safe transactions. You can deposit and withdraw using a wide range of methods, and withdrawals are processed within a reasonable time. As it operates with licenses from the UKGC and MGA, your funds and personal information are in safe hands.

The loyalty program will keep you engaged with frequent bonus spins and rewards as you play. Every time you level up, you’ll receive a reward that can be claimed from your bonus inventory. You can try your luck against other players in the valuable Reel Races that run multiple times throughout the day, and as a loyal player you will often be offered bonus spins bonuses, reload bonuses and much more. Overall, Casumo is a fantastic UK casino that you can’t go wrong with.

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