How our privacy policy works

On the website BestCasino, operated by EVORA INTERNATIONAL LTD, (“BestCasino”, “we”, “us”), we process personal information about our visitors and customers (“you”). Our ambition and our goal are for all your personal data to be handled carefully and safely in order to comply with the prevailing legislation on data protection.

EVORA INTERNATIONAL LTD and BestCasino work with so-called “performance marketing” and “lead generation” online. Our head office is in Malta, and we have a number of subsidiaries with offices in other countries around Europe.

The reason for this policy is to explain when, how, and why we look after and process information about you as a visitor. We refer to this as your ‘personal information’. This policy also outlines your legal rights. It is not intended to replace any contract terms you have with us, nor does it limit your rights under the Privacy Act.

In the list below, we review topics related to BestCasino’s privacy policy and cookies policy. Below you will find a summary of what we are talking about so that you can quickly and easily find the exact information you want and which is relevant to you as a visitor to the website.

Content:

We are responsible for your personal data
Personal data processed by BestCasino
Applications of your personal data
When we process your personal data
Whom we share your personal information with
International transfers
How long we keep your personal information
Your rights as a visitor
Policy for cookies at BestCasino

We are responsible for your personal data

We who take care of and are responsible for your personal data at BestCasino are primarily EVORA INTERNATIONAL LTD with address 120, The Strand, Unit 6, Triq ix-Xatt, Gzira.

At BestCasino, we are the ones responsible for deciding how and why your personal info is processed. Please be aware that while we are primarily responsible for your information, it may be stored in databases managed by third-party service providers. If other companies access your personal information, they are required to comply with the standards described in this policy.

Personal data processed by BestCasino

As a visitor and customer of BestCasino, we have the opportunity to process personal information about you, including the following points:

Applications of your personal data

BestCasino collects information about you when you visit our website and use our services. We use your personal information to:

Analyse data so we can adapt our systems to improve your website experience and offer a better service overall.
Improve and customise the ads we send to you.
Enable you to join a forum or community (should we introduce one), where you can share your opinions and interact with others.
Comply with legal obligations or enforce our legal rights.

When we process your personal data

BestCasino only takes care of your personal information for the purposes described on this page. This happens only when we know with certainty that:

You as a visitor have chosen to approve that we use the information in this way, or alternatively
Alternatively, processing your personal data is necessary for BestCasino’s “legitimate interests”. This allows us to analyse data so we can develop and improve our products and services. We ensure this is done in a way that protects and respects your privacy.

At BestCasino, we work with various third parties who help us run our business and provide specific services. Occasionally, these third parties may also need access to your personal information. Here are some examples of the third parties we work with:

Analyst services providers such as Google Analytics, Hotjar and Adwords. In our policy for cookies further down, you can read more about this and how you can make the services unable to access your personal data yourself.
Suppliers who handle our visitors’ personal information according to our instructions, such as cloud-based services.
EVORA INTERNATIONAL LTD’s group companies, which are located in Malta and other EU countries. In such a case, transfers of our visitors’ personal data take place according to the Group’s regulations.
In cases where we are obliged to share personal data in order to comply with statutory obligations, or on occasions that require it to protect our interests and maintain the company’s security.

In cases where we sell, buy or in some way choose to reorganize our business or our assets. Alternatively, if a third party purchases our assets. This also applies to any buyers or sellers.

International transfers

An ‘international transfer’ refers to transferring personal information to a country outside New Zealand. As mentioned above, we may grant access to our customers’ personal information to third parties located overseas.

Our Commitment to Comparable Safeguards We ensure that any international transfer of your data is protected by safeguards comparable to those in the New Zealand Privacy Act 2020. This means we only transfer information to third parties who are:

Located in a country with privacy laws recognised as providing comparable protection to New Zealand; or
Subject to contractual obligations that require them to protect your information to a standard required by New Zealand law.

Legal and Law Enforcement Requests We may also share your personal information in response to a lawful request from a foreign law enforcement authority. We take active steps to ensure that any such international transfer is handled lawfully and that your rights and interests are protected. We thoroughly examine every request from regulatory or law enforcement authorities before disclosing any visitor personal data.

As a customer and visitor of BestCasino, you have the right to contact us for more information about the specific safeguards we have in place for international transfers.

How long we keep your personal information

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy. Depending on the circumstances, we may need to retain your data for a specific period to comply with legal, tax, or accounting requirements. When we no longer need your personal information, we ensure it is deleted or anonymised.

Your rights as a visitor

You have specific rights regarding your personal information when you visit our website. These are outlined below. If you wish to exercise any of these rights, please contact us by email or post.

Access: You have the right to ask for confirmation of whether we process your personal information and to request a copy of it. You can also ask for additional details, such as what information we hold, the purposes for which we use it, who has access to it, how we protect it, the source of the data, whether it is sent outside New Zealand, and if we use automated decision-making or profiling.

Correction: You can contact us at any time to correct any incorrect personal information. We will verify the data and ensure it is corrected appropriately.

Deletion: You may ask us to delete your personal information if we no longer need it, if you withdraw your consent, if you have a valid objection (see below), or if we have processed the data unlawfully. However, we are not required to delete your data if processing is necessary to comply with a legal obligation or to establish/exercise legal claims.

Restriction: You can ask us to restrict the processing of your personal data. This means we can keep the data but not use it. This applies if:

You contest the accuracy of the data (while we verify it).
The processing is unlawful, but you prefer restriction over deletion.
We no longer need the data, but you require it for legal claims.
You have objected to processing (while we verify our legitimate grounds).

BestCasino may continue to use your personal data despite a restriction request if we have your consent, for legal claims, or to protect the rights of another person.

Portability: You have the right to ask us to provide your personal information in an organised, machine-readable format. Alternatively, you can ask us to transfer your information directly to another data controller, provided this is technically feasible and based on your consent.

Objection: As a visitor to BestCasino, you can object to the processing of your personal information where we rely on “legitimate interests.” We will stop processing unless we can demonstrate compelling legitimate grounds that override your rights and freedoms.

International Transfers: You can contact us to request information about the safeguards we use to protect your personal information when it is transferred outside New Zealand. We may redact sensitive commercial details from these documents where necessary.

Regulator: You have the right to make a complaint to the Office of the Privacy Commissioner regarding our processing of your personal data. However, we ask that you contact us at BestCasino first so we can try to resolve any issues directly.

Policy for cookies at BestCasino

Below we go through our policy for cookies at BestCasino and how cookies affect you, and examples of which suppliers we use. If you have more questions or concerns about cookies at BestCasino, please contact us by e-mail.

We use cookies, and it is because we want to be able to offer you a complete website with fully useful functions. Cookies allow us to recognise your personal preferences when you use our site and in this way, we will, hopefully, make it both easier, smoother and more convenient for you as a visitor.

What are cookies? Today, virtually all websites use cookies, and not everyone knows what it is. In short, cookies are a small file with information stored on your computer, mobile or tablet from which you visit the site. This file allows the website in question to remember your actions and preferences. For example, it can be your login, your chosen language, the size you choose for the text and so on. Thus, you do not need to redo these choices each time you choose to visit the website.

Options for you as a visitor

By visiting and using our website, you agree to the use and storage of cookies on your computer, mobile, or tablet. You can generally use our website without cookies; however, some pages may not work as intended, or the site may be slower if you decline them.

If you do not want cookies stored on your device, you can disable them in your browser settings. You can also delete saved cookies at any time. Please note that certain offers and features may be limited if you do not accept cookies.

Cookies in different categories

At BestCasino we use different kinds of cookies for various purposes and functions. Some of our cookies are required in technical terms, also called technical necessity. Other cookies are stored and used for a specified time. Some cookies are placed and stored by either a third party or us.

Technical necessity: There are both cookies that are technically necessary and cookies that are not. When it comes to those that are technically necessary, we use cookies that are needed for our website to function properly. This type of cookies is placed on your device automatically when you visit the website and/or use a function we provide. Unless you have adjusted the settings in your browser, which will allow cookies to be rejected immediately. Cookies that are not necessary can be placed on your device only to improve the user-friendliness and website performance further. These cookies also help to remember your settings. We also use non-technically necessary cookies in order to get more information about how different parts of the website are used and how frequent it happens. In this way, we can adapt the website in a better way for you as a visitor.

Storage duration: Different cookies are stored for different time periods, and we divide them into three separate categories so that you can more easily understand how it works and what differences exist.

Session cookies: So-called session cookies are needed only while you visit a website. When you choose to remove yourself from the website, session cookies are deleted or invalidated. These cookies are used to maintain information while you are on a specific website.
Permanent cookies: Cookies that are instead stored for a long time are in turn called permanent cookies. This kind of cookies means that we who operate the website have the opportunity to recognise you when you visit our website at a later time, and we can then use saved settings from your last session. It may be so that you do not have to repeat the procedure of choosing your language each time or the like. Even permanent cookies are deleted automatically after a set time frame.
Flow cookies: The category of flow cookies is for our own servers to be able to communicate with each other within the group. Flow cookies are placed on your device as you navigate our site and when you leave, they are deleted immediately.

Cookies for analysis and measurement of reach

We use cookies from different suppliers, and so-called supplier cookies are placed on the website by either ourselves or by the operator that we order from. Then there are third-party cookies that are stored and used by other types of organisations, but also websites. Through external suppliers, cookies can be used to display specific ads or to integrate content from different social networks on the internet.

Google Analytics

At BestCasino, we use an analytics service provided by Google Inc called Google Analytics. The Google Analytics service uses cookies to identify how often certain areas of a website are used and to see what different visitors prefer. The information that can be read from your use while visiting the website, which is extracted through the cookie, is transferred to one of Google’s servers in the USA where it is stored. Google will be able to use this information to analyse how you use a specific website and compile activity reports. Note that Google may choose to pass on the information to third parties – if required by law. Alternatively, if third parties process this information on behalf of Google. The data is stored for 26 months, and this also applies to your IP address.

All of our visitors can deny Google Analytics in order to avoid registering and monitoring your session on the site. To do this, visit this page: https://tools.google.com/dlpage/gaoptout.

Hotjar

Hotjar is a tool that we use to collect non-personal information in order to develop our website and give you a better experience. Via Hotjar it becomes easier for us to find and analyse technical problems and more.

AdWords

We use AdWords to enable something called Google PPC campaigns, ie Pay Per Click.

AdForm

AdForm uses cookies to get information about your visits to the website and if you see ads from BestCasino. The information gathered through AdForm is then used to evaluate and analyse an ad or campaign’s performance, for example. It also helps to create so-called behavioural advertising. That is, ads can be shown in sequence, that selected products are displayed depending on the interest shown on the website and the like.

Our privacy and cookie policy may be changed and updated as needed – see date and version at the top of the page.