Ultra Casino Review
Ultra Casino is a Malta-licensed casino targeted towards New Zealand players, among others. It’s stacked with games from top developers, features a classic arcade-style aesthetic, and offers bonuses for new and loyal players. In this Ultra Casino review, I’ll see how it compares to the best online casinos in New Zealand.
Bonuses
Ultra Casino gave me a big welcome upon joining, as my first deposit was matched 100% up to NZ$3,000.I also received 200 free spins. So,my deposit of NZ$100 gave me NZ$200 to play with,while the 35x wagering requirement set a wagering target of NZ$3,500.
I liked the fact that I wasn’t drip-fed the free spins over a week or more. They came in two batches of 100, giving me plenty to use on my first day and a reason to log in on my second.
The welcome bonus is non-sticky, which means the bonus funds are not tied to the deposit. For example, I received NZ$100 in bonus funds and the wagering requirement only applied to that NZ$100. The downside is that I had to use my real-money balance before my bonus balance.
Terms vary across casino bonuses, so always check the T&Cs in advance.
| Offers and requirements | Terms |
| Minimum deposit | NZ$20 |
| Bonus offer | 🏆 100% up to NZ$3,000 |
| Free spins | 🎰 200 on Big Bass Bonanza |
| Wagering requirement | 35x the bonus |
| Bonus type | Non-sticky |
| Promo code | ULTRA |
A big offer with respectable wagering requirements, but all those free spins are tied to a single pokie, so if it’s not your thing, it may be a bit of a slog.
Other bonuses
Although I found other Ultra Casino bonuses, it was far from the most extensive selection I’ve ever seen. Still, there was at least one reload bonus to collect during the week, a weekend Spin Drops promotion, and occasional events and promotions open to most players.
More reload promotions and giveaways would have helped. I would have also liked to see a loyalty programme. There is a VIP Club, but it’s invite-only. Ultra Casino doesn’t state the requirements, but in my experience, you need to deposit a lot and wager big sums to have a chance.
Bonus conditions
The welcome bonus carries a 35x wagering requirement, but the standard for Ultra Casino is 40x. Also, while the welcome bonus applies to just the bonus balance, it typically covers both the deposit and bonus amount, so I recommend keeping an eye out for this.
Here are some other key terms:
- You have three days to use all deposit bonuses and 24 hours to use free spins.
- Unless otherwise stated (as with the welcome bonus), Ultra Casino bonuses have a NZ$1,700 win cap.
- Free spin winnings are typically capped at NZ$200.
- You can’t stake more than NZ$2 per bet when using bonus funds.
- Most games contribute to wagering requirements, but there is an extensive list of excluded pokies in the T&Cs.
Licence
Ultra Casino holds a Malta Gaming Licence, one of the most respected licences in the iGaming sector. The casino is operated by BP Group Ltd, and its licence means it can offer legal gambling services to players in many key jurisdictions around the world, including right here in New Zealand.
Safety
Searching for the “BP Group” without returning endless results about petroleum products takes some specialist Google skills, but I eventually discovered that the brand operates 10+ other casinos. They’re all good sites. I’ve used many of them in the past, and I can confirm that it’s a respectable casino worthy of its Maltese licence.
Ultra Casino also ticks all the right boxes regarding RNG and SSL, using a premium certificate for the latter and ensuring the former is always certified.
The casino itself isn’t huge, but it has a modest following and a strong reputation.
I also loved its approach to responsible gambling. I found it very easy to access deposit limits, loss limits, and wager limits, and the casino also encouraged me to use them. Ultra Casino has an extensive responsible gambling section, as well.
Finally, while I wasn’t asked to implement two-factor authentication automatically, there was an option to add it under “My Account”. I recommend using this option to protect your account.
Game selection
I counted over 1,500 pokies at Ultra Casino, along with over 100 live casino games. It’s more than enough to cover all bases, and I was able to find most of my favourite casino games. It’s fewer than some other New Zealand online casinos, and if you’re looking for niche titles or developers, it may fall short, but most players will be satisfied.
NetEnt, Pragmatic Play, Red Tiger, Play’n GO, and Wazdan were some of the standout creators for me, but there were many more. I could search by providers using the drop-down menu in the top corner—a simple but effective approach.
Pokies
Pokies take centre stage here, with hundreds of top games listed using colourful thumbnails and handy sections. I would have preferred these sections to be listed along the top using a clear menu, as opposed to multiple sections on the main page, but there are some excellent sections to break up the list:
- Classics: Mostly fruit pokies and other retro-styled pokies.
- Megaways: A large section that covers titles like The Dog House Megaways and Great Rhino Megaways.
- Hold & Win: A section represented by many Pragmatic Play pokies.
- Sticky Wilds: Pokies with wilds that stick around and appear during the base game and free spins.
- Book: A theme that follows the Book of Dead pokie, often with combined wilds and scatters.
The only thing missing was a section devoted to jackpot pokies. Ultra Casino has them, but it could use more.
Live casino
The Ultra Casino live casino is mostly split between Evolution and Pragmatic Play live casino games.
This is not one of those sites with 10+ developers and endless games, but it still has over 100 live casino games and covers all major categories, including lots of baccarat, roulette, and blackjack tables, as well as live game shows like Funky Time, Marble Race, Treasure Island, and Stock Market.
Other games
I found the majority of niche games in the “Instant Win” section. Crash games like Spaceman and Aviator dominate this section, and no doubt attract the most plays.
However, there are many other crash games with similar themes, including High Flyer, as well as football games like Footballer Freestyler, various keno games, plinko games, and more.
The “Table Games” section is listed along the top, but I didn’t find much to get excited about here. It’s a modest selection of RNG table games like roulette, blackjack, baccarat, and poker. To be fair to Ultra Casino, these games are often pushed aside on online casinos, as most players make a beeline for live games or pokies.
Ultra Casino RTPs
Ultra Casino’s RTPs vary across its casino games, but it seems to choose the middle-to-high range for most of them. Many of the Pragmatic Play pokies that I checked were around 94%, which is usually one step off the top of the range, while other developers’ titles exceeded 96%.
RTPs were around 94%-97%, which is a respectable range. The range could be higher, but it could also be a lot lower, so there are no complaints from me.
How to register at Ultra Casino
I signed up for an account at Ultra Casino in less than a minute. I wasn’t ushered into a verification process straight away, which was a relief. However, I did have to verify my account before I could do pretty much anything useful.
To register for an account, just follow these simple steps:
Visit Ultra Casino:
Click one of the links on this page to visit the Ultra Casino website.
Click “Register”:
Select the big red “Register” button at the top of the page.
Enter details:
Input your name, email address, and phone number, and choose a password.
Advance:
Set your marketing preferences, confirm that you agree with the terms, and click “Continue”.
Finish:
Enter your address and DOB and sign up.
You will then be asked to make a deposit and collect a bonus. However, as noted above, it’s best if you verify your account first.
How to verify your account
The “My Account” section included everything I needed to verify my account, with no need to send stacks of documents to customer support.
A “Confirm Identity” link appears under the ”My Profile” section, and through here I could submit a photo ID and proof of residence. I was also asked how I fund my account. Initially, I was concerned I would be dragged through a prolonged source-of-funds process. I’ve been there before, and it’s neither quick nor easy. But it simply asked me to check the right box and then click “submit”.
Read everything carefully and make sure you send the right documents in the right format. I wasted a lot of time by submitting a passport image that looked cropped and was refused outright.
Customer service
I expected Ultra Casino to offer 24/7 live chat. I wasn’t just making assumptions—those were the claims being made elsewhere. Yet, every time I checked, it was offline. Instead, it directed me to an email address that took an average of a day to get a response.
Maybe they were just busy during the times that I checked. Maybe they had a lot of traffic or some serious downtime. In my opinion, though, it’s not available 24/7, and it operates during limited hours. This is definitely one of the areas that needs improvement, as casinos shouldn’t be directing players to slow email support in this day and age.
Deposits and withdrawals
I could take my pick of payment methods, but some of them came with fees, and while most withdrawals were processed within 24 hours, there were occasional delays.
The minimum withdrawal is also very high. It’s often fixed at around NZ$20 or NZ$30 for NZ players but comes in at NZ$50 here.
| Method | Deposits | Withdrawals | Withdrawal time | Min deposit | Min withdrawal | Max withdrawal |
| 💳 Visa/Mastercard | ✓ | ✓ | 1 to 5 days | NZ$20 | NZ$50 | NZ$5,000 |
| 👛 Skrill | ✓ | ✓ | 1 to 5 days | NZ$20 | NZ$50 | NZ$5,000 |
| 👛 Neteller | ✓ | ✓ | 1 to 5 days | NZ$20 | NZ$50 | NZ$5,000 |
| 👛 Ecopayz | ✓ | ✓ | 1 to 5 days | NZ$20 | NZ$50 | NZ$5,000 |
| 💳 Paysafecard | ✓ | x | 1 to 5 days | NZ$20 | NZ$50 | NZ$5,000 |
| 👛 MiFinity | ✓ | ✓ | 1 to 5 days | NZ$20 | NZ$50 | NZ$5,000 |
| 👛 Flexepin | ✓ | x | 1 to 5 days | NZ$20 | NZ$50 | NZ$5,000 |
| 👛 Neosurf | ✓ | ✓ | 1 to 5 days | NZ$20 | NZ$50 | NZ$5,000 |
