Welcome Bonus and Bonus Codes
The welcome bonus at JackpotCity Casino NZ will reward you with up to NZ$1,600 on your first four deposits. You don’t need to enter a bonus code to claim the offers. Each of the four deposit promos is a 100% match of up to NZ$400.
To claim them, you need to transfer at least NZ$10 with any payment method within 7 days after you register an account. Free spins aren’t included in this JackpotCity bonus.
JackpotCity Free Spins
Aside from the welcome bonus, registered Kiwi players may gain access to free spins rewards via the bonus wheel. The bonus wheel spins are unlocked after you claim the welcome package in its entirety.
Safety and Licenses
To make sure that all Kiwi players are safe while enjoying the featured games, JackpotCity.com uses SSL encryption. The company that operates the casino is Baytree (Alderney) Limited, and it holds a valid license from the Alderney Gambling Control Commission (155 C1), which was issued in 2021.
The lack of NZ Gambling Commission accreditation doesn’t make this platform illegitimate. On the contrary, JackpotCity is a safe site. The gaming environment is safe and fair, and that’s confirmed with the eCogra accreditation.
JackpotCity Sign Up Process and First Impressions
All players who want to play for real money and claim bonuses need to complete the registration process. To sign up here, you’ll have to provide JackpotCity with some basic information about yourself. This includes your full name, DOB, and residential address and number. You’ll also have to enter your email and create a password.
Make sure that you read the terms and conditions before you complete the process. You can choose to remember your login details. That way, you’ll be able to sign in to your account with just one click in the future.
In terms of the design, we liked the fact that JackpotCity was pretty simple to understand. The home page has all the menus and games you need. The only thing that we found a bit confusing was in regards to the bonuses and promotions.
If you access the website and you don’t log in, the casino will tell you that there are special birthday gifts, free spins bonuses, match bonuses and more. However, once you login, you’ll only have access to daily promotions and the bonus wheel.
All game categories are listed on the home page. The top menu gives you quick access to the bonus wheel, hourly wins lottery, messages, bank centre, help centre and your account. If you want to read more information regarding the license and rules of play, you just need to scroll to the bottom.
The search bar allows you to browse games by their name. There are also three filters that you can use – hot games, cold games and favourites. The theme of JackpotCity is dark, and it’s a good reflection of modern trends.
JackpotCity online casino New Zealand is also optimised for mobile use, and the overall experience doesn’t differ too much when compared to the desktop version.
Casino Games and Software
There are over 500 games at JackpotCity. They’re split into several categories – online slots, tables, live casino, arcade, bingo and jackpots. Standard games have demo versions, which means that you can try them for free.
To try a certain game in demo mode, you just need to hover over its icon. You’ll have two options up for grabs – “Play” and “Demo.” To play for free, you need to choose the second one. Keep in mind that if you decide to play in demo, you won’t be able to use any bonuses or win real money rewards.
Online Slots
Kiwi players love to play pokies, and as such, they’ll find major entertainment in this category. Some of the most popular titles here include Bustin’ Beavers, Agent Jane Blonde Returns, Rabbit Fields and Wacky Panda.
Tables
The tables section has a few sub-categories: blackjack, roulette, video poker, baccarat, and sic bo. Low Stakes Roulette, Double Double Bonus Power Poker, No Commission Baccarat and Atlantic City Blackjack Multi Hand are a fraction of the variants that Kiwi players can enjoy.
Live Casino
Live casino allows New Zealand players to enjoy the action in real-time. You can choose between various live blackjack, roulette, baccarat, poker, sic bo and card games, as well as game shows. Live Casino Hold’em, Live Auto Roulette, Sweet Bonanza Candyland, and Mega Ball are among the most popular picks.
Arcade and Bingo
If you’re a fan of unconventional games, then the arcade and bingo sections are a perfect fit. There are 22 arcade variants to enjoy. These include the likes of FlyX, Golden Hook, JackpotCity Plinball and JackpotCity Mines. Bingo games include Immortal Romance Video Bingo, Tiki Bar Reel Bingo, Pachinko, Wild Lion Reel Bingo and many more.
Jackpots
High rollers will be pleased to know that they can play jackpot slots at JackpotCity Casino. The most popular variants here are Blazing Bison Gold Blitz, Arena of Gold, Atlantean Treasures Mega Moolah and Masters of Olympus.
Software Providers
We often say that you can judge the quality of a game based on the game provider that supplied it. In the case of JackpotCity Casino, this operator is supplied by some of the top-rated software developers: Pragmatic Play, Evolution Gaming, OnAir Entertainment, Apricot and many more.
Payout Rates
One of the things that we liked the most about JackpotCity is its transparency when it comes to the payout rate of its games. You can find the link to the list in the footer of the website. Some of the variants that had the highest RTP rates are:
- Bikini Party – 97.49%
- Dragon Dance – 97.49%
- Lucky Riches Hyperspins – 97.49%
- Reel Gems – 97.49%
- 5 Reel Drive – 96.95%
- Big Top – 96.94%
With the information in hand, we can say that the average RTP of this online casino is somewhere around 96%, which is a great number.
JackpotCity Mobile App
Mobile gamers will be happy to hear that JackpotCity has a dedicated app. You can download it on both Android and iOS devices. The process is a bit simpler for iOS because the app is available on the App Store.
Android users will have to access the mobile website of JackpotCity first. Once you visit the app menu, you’ll have to download the APK file. Then, allow access to external apps via your settings and commence the installation process.
Gaming on the app comes without any interruptions or changes compared to the desktop version. When playing on the app, you need to make sure that your Internet connection is stable.
Deposit & Withdrawal Methods
Kiwi players can use a variety of payment methods to make a deposit or a withdrawal. If you’re looking to top up your account, you can use VISA, MasterCard, Paysafecard, POLi, Skrill, Neteller, GPay, Skrill 1-Tap and Neosurf. The minimum deposit is just NZ$5.
JackpotCity Casino doesn’t charge a fee for deposits, and every transfer of this type is instant. To make a deposit, you need to follow these steps:
- Log in to your account/register
- Click the “Bank” menu in the top right corner
- Select your deposit method
- Enter the amount that you wish to deposit
- Enter payment method details
- Confirm the transaction
You can only make a withdrawal with the same method that you used to deposit money. Each payment method has its own processing period. If you’re using bank cards, you’ll have to wait 3-7 business days. Bank transfers have the same processing period. E-wallets have a processing period of 1-2 business days.
The minimum amount that you can withdraw at JackpotCity Casino NZ is NZ$50. JackpotCity might require you to verify your account before you make your first withdrawal. There are two types of documents that you need to send: one to confirm your identity and one to confirm your address.
You can verify your identity by sending a photo of your valid passport, driver’s license or government-issued ID. To confirm your address, you can send a utility bill no older than six months, a bank statement or a lease agreement.
Customer Support
If you have any inquiries or questions, you can always reach out to the customer support team. They’re available via live chat, but the chat window won’t be available in the main gaming area.
Instead, you need to go to the help centre and then select the “Contact Us” button. Once you do so, the chat button will appear on the bottom right side of the screen. Email support can be reached at [email protected].
As for the help centre, this is where you can find answers to many of the most commonly asked questions regarding your account, deposits and withdrawals, bonuses, etc. If your inquiry is a bit more general, you can browse this section before rushing to contact the support team.
Responsible Gambling at JackpotCity
As a licensed online casino, JackpotCity is no stranger to promoting responsible gambling. Registered players from New Zealand can use deposit limits. JackpotCity offers daily, weekly and monthly deposit limits. To set a certain limit, you’ll have to contact the support team.
A self-exclusion program is available as well. It offers two types of exclusions – temporary and permanent. The temporary exclusion can last between 24 hours and three months. Links to third-party RG agencies are also featured on the site. These include Gambling Therapy, Gamblers Anonymous and GamCare.
Last but not least, the verification system at JackpotCity is in place to make sure that underage gamblers don’t have access to the platform. By sending proof of ID, you also confirm that you are 18 or older. If you are a minor, the casino will instantly block your account and prevent you from gambling.