Casino Heroes Casino Review

Prepare for a once in a lifetime adventure with Casino Heroes! This casino offers a unique casino experience with a thrilling storyline accompanied by great rewards. As if this wasn’t exciting enough, they’re undoubtedly in the forefront when it comes to slots and mobile casino. If you haven’t already, you need to check out the ultra fast Blitz games that are unique for the Hero Gaming casinos. (Read more)

In 2014 a small group of Scandinavian gaming enthusiasts launched this online casino with the goal of providing the most exciting and enjoyable casino experience. Casino Heroes is not just a casino – it’s an immersive and thrilling gaming experience. Play the games you love while going on an epic quest and collecting Treasure Bags. Collect Rubies, challenge bosses, level up your character and discover new locations in the fictional world of Casino Heroes.

When you enter the world of Casino Heroes you enter a world consisting of three separate islands. In order to reach your final destination, the Mythical Mountains, you have to unlock new islands and territories by fighting different bosses while simultaneously advancing through the narrative. This immersive gamification experience that Casino Heroes offers is the primary reason why this casino is such a massively different casino compared to other, more traditional, online casinos.

Not only are the gamification elements of the site spectacular, the selection of games that are available to play are also top notch. You’ll find the greatest and latest hits from gaming provider giants such as NetEnt, Evolution Gaming, Yggdrasil and many more on the site. You’ll find classics such as Starburst, Book of Dead, Gonzo’s Quest as well as newer and more advanced slots.

Casino Heroes was one of the very first casinos to launch with the gamification concept, and it is still one of the most popular adventure casinos. Casino Heroes is operated by Hero Gaming Limited who are licensed by the UK Gambling Commission (UKCG).

Before you set off to start your amazing adventure at Casino Heroes – follow along our review and learn the ins and outs of how Casino Heroes work.

Begin your adventure
with £50 bonus!

New customers only, +18, Wagering requirements, T&Cs apply

Our verdict

Payments – 81%
Customer service – 85%
Game assortment – 90%
Bonus – 75%
Number of votes: 10
Casino, Live Casino
Customer service:
Email, Telephone, Livechat
Game assortment:
Quickspin, NetEnt, Microgaming and more
Payment methods:
Banktransfer, VISA/Mastercard, NetEller

Start your adventure with a 100% bonus

It is clear that adventures are the lifeblood of Casino Heroes. Not only does this ensure you a one of a kind casino experience, but it also gives you plenty of opportunities to acquire some amazing rewards. Another aspect of online casinos that usually attracts gaming aficionados is the welcome offer.

It doesn’t matter whether you’re an experienced online casino player or you’re new to the gaming world; the welcome offer must be the one which will attract you to play at Casino Heroes. A decisive moment indeed.

Welcome offer

  • Deposit and get – 100% up to £50 in bonus money


If your goal is to activate this offer you have to deposit at least £10. This deposit bonus gives you a 100% of up to a maximum of £50, meaning if you deposit £50 you will have a total of £100 to play with. If you win some money with the help of this bonus, it will be immediately added to your balance. The wagering requirement is 40x the bonus amount, which is on the same level as most other bonuses available on the market. A fair deal which will make it fully possible for you to succeed with the wagering requirement and convert your bonus money to real money, which you will then be able to withdraw. As per usual, you have 30 days to complete the wagering requirement once the bonus has been activated.

In regards to promotions and other bonuses except the welcome offer, there are no traditional casino offers to get. Instead, you will get constantly rewarded based on how much or how frequently you play through the Casino Heroes adventure. You will be able to collect rewards in two ways. First, you collect the casinos own currency, Rubies, while you play. You can use the Rubies in the Ruby Store to exchange them for free spins and other exciting bonuses. Second, while you’re playing the casino games and taking part of the adventure on the Hero Islands, you will get rewarded with Treasure Bags containing mystery prizes.

What separates a good bonus offer from a bad one is not how much bonus money you get or how high the match percentage is. To be able to know for sure that you’re getting a good deal you need to look at the terms for the bonus. The wagering requirement is important, but also make sure you know what games count to the wagering. There might be exceptions, especially on high volatility games such as Dead or Alive, or games with very lucrative bonus rounds, such as Blood Suckers. These games could be expected to contribute 100% to the requirement, as most other slots do. If you want a good chance to convert your bonus, you don’t want your favourite casino game to be one of the exceptions in the bonus terms.

Treasures and boss fights – this is how it works

Treasures and boss fights – this is how it worksThe adventure at Casino Heroes is truly one of its kind. When you play on any of the casino games you like you will progress in the adventure. You can follow your progress on the map over the three islands. Each island has regions, and each region has its boss whom you will have to defeat. You can switch between the islands as much as you want. The progress you have previously made will be saved so you don’t have to start over. While advancing in the adventure you will also be rewarded with treasure bags. Make sure to bet at least £0.20 per spin as to qualify for the progression point.

As mentioned, there are three islands where the adventure unfolds, and every island has its level of difficulty. Treasure Island is the original island, it has 39 bosses that you will have to defeat, and 20 hidden treasures. Rock Riches island has 15 treasures that you will be able to find while you’re defeating the 21 bosses. Finally, Mythical Mountain Island hide 12 treasures and has 10 bosses waiting to challenge you in a fight. The difficulty level varies between the islands, and even though you will have to fight the most bosses on Treasure Island it’s also the easiest level. Surprisingly enough, Mythical Mountain with its 10 bosses will be the hardest island to conquer.

The treasures are your prizes. Meanwhile, the bosses are there to prevent you from claiming your rewards. If you can complete a region and satisfy the requirements of them, you will encounter the regions boss. If you’re eager to get to the next region you have to come out victorious in a duel with the boss. When you manage to do that a prize will be given to you, and you can get to the next island.

The boss fights will take place at the end of each region. You will then be presented with 9 clickable boxes, which can contain Rubies, bonus spins, weapons, health or a fierce boss. If you receive a weapon it will be saved to your weapon inventory. You will then be able to use your weapons in boss fights. If a boss appears in one of the boxes, you’ll lose a health point unless you got a weapon in a previous box. If you’re unlucky and receive a boss fight lose, you have lost the fight and the treasure. You won’t advance this time, but instead you’ll receive 5 Starburst spins as a consolation prize.

All the rewards you get for your endeavours at Casino Heroes will be kept in your Treasure Chest so you can use them later in the adventure.

As previously mentioned the main currency at Casino Heroes are the Rubies which you can use in the Ruby Store to purchase items according to your wishes and the number of the rubies you had acquired when you made bets.

All of the latest casino games

Casino Heroes features an extensive and well-crafted games catalogue, ensuring that you will enjoy countless hours of entertainment and fun gameplay. It’s obvious that they pride themselves in offering all of the latest and most popular casino games. Besides the adventure experience, this is a great selling point for Casino Heroes. Their game selection is spectacular for someone looking to try the latest slot releases or exciting live casino games. Additionally, you can find some unique NetEnt games in their selection that are exclusive to the Hero Gaming brands. More on that soon. At Casino Heroes you will be able to find games from major gaming providers like NetEnt, NYX, Play’n GO, Quickspin, Yggdrasil, Push Gaming, Playson, Relax Gaming, Pragmatic Play, Barcrest, Microgaming, Red Tiger Gaming and Blueprint. All of these providers are well known for high quality slot games. Looking for great mobile slots? You got them!

On your quest for glory and fortune through the forty regions of the made-up land, Hero Islands, you will encounter many slot machines. Through an exclusive collaboration with NetEnt, Casino Heroes can offer unique slots that you won’t be able to find anywhere else! For all the impatient players who couldn’t get through a spin fast enough, Casino Heroes and NetEnt has created slots offering Blitz mode. Blitz is no different than the regular slot engines, but the one thing which separates it from other slots is that the spins can go up to a maximum of 6x faster than usual!

Blitz Mode makes your slots spin up to six times faster than regular spins and every win that you acquire will be added in no time to your balance. Some of the popular titles chosen among players from all corners of the world are for example Gonzo’s Quest, Starburst, Vikings, Warlords, Jack and the Beanstalk and Lost Relics. You can even play progressive slots in Blitz mode, for instance both Mega Fortune and Divine Fortune are available for those who would like to give the jackpot a go.

Speaking of jackpot slots, Casino Heroes offers plenty of them. Aside from Divine Fortune and Mega Fortune, you can also go for a spin on any of the following popular jackpot slots;

  • Mega Moolah – maybe the biggest online jackpot slot of all time, which also beat its own Gunniess World Record in September 2018. Named the ‘Millionaire Maker’, this slot has changed many peoples lives. Microgaming clearly did good on this one.
  • Hall of Gods – Norse mythology will never grow old in the casino industry. This slot from NetEnt invites you aboard a Viking longboat; wilds, free spins and no less than three progressive jackpots included.
  • Ozwin’s Jackpots – allow Yggdrasil to spread their magic in the casino. There’s a pick and click bonus game available, but if you’re aiming for the big win you need to activate the free spins. Five orb symbols will reward you with the jackpot!
  • Gunslinger Reloaded – new Play’n GO slot that offers classic Wild West excitement. To win the jackpot you need to collect cards on the reels. Meanwhile you will have a chance on the Bounty Hunt bonus and multiplier free spins.

Live casino with market leading provider

This gaming section is for the gaming admirers who want to see what it’s like to play in a traditional casino from the comfort of their own home, and with Casino Heroes they will certainly be able to have that incredible experience. A live human croupier will be in a live casino game of your choice to deal your cards. In the top right corner is a tab where you can set a bet range going from £0-£500+. When you set the betting range a certain number of games will be available for you to enjoy, varying on what bet range you made.

The selection of games in the Casino Heroes live casino is massive. There are almost 100 games to choose from, mostly from the leading provider within live casino; Evolution Gaming. Pick and choose from some of the best live games and enjoy high quality entertainment.

If you’re a fan of blackjack, you should definitely not miss out on Blackjack Party. Listen to music and bubbly chat while the duo of dealer and hostess will make sure to keep a fun atmosphere. The table is open around the clock and offer a great alternative to the many traditional blackjack games you will also be able to find at Casino Heroes.

Next ones are the variations of the Roulette. Among the fans, favourites are Immersive Roulette, Speed Roulette and Dragonara Roulette. Especially Immersive Roulette has gained a lot of attention since its release a couple of years ago. Players seem to really enjoy the experience and being able to follow every movement of the ball.

If you believe that a fortune wheel can make your day to be lucky and prosperous, then you should try playing Dream Catcher, which has become incredibly popular offering simple entertainment. Another simple game from Evolution would be Live Fotball Studio. This is the perfect option to play while your favourite game is on. Now your able to follow the match live, with comments from the dealer, while playing an easy card game. It’s not hard to see why this game has become so popular.

If poker is your kind of entertainment, then you must try out your luck in the Triple Card Poker, Casino Hold’Em, Caribbean Stud Poker, and Extreme Texas Hold’em. An admirer of Baccarat should place his bets on the following variations of this live casino game: Baccarat Squeeze, Speed Baccarat or No Commission Baccarat.

If you would like to refine your winning strategy before you sit down at the live table, the classic table games where you play against a computer might be a good choice. A plethora of incredible table games can be found at Casino Heroes and if this is your type of games you won’t be disappointed at all. Blackjack, Roulette, and Table Games are all separate tabs. It’s made this way because the team that created Casino Heroes wanted to make sure that players are able to find their favourite games in an instant. At the table games section, we would recommend you to play Oasis Poker, Mahjong Exchange, Let It Ride and Ultimate Texas Hold’Em.

User experience and design

As one of the first ever gamification casinos, Casino Heroes launched in 2014, which is especially a long time ago in the online casino gamification niche. One of the things that are crucial when you’re looking for an online casino to deposit your hard-earned cash to is what kind of reputation the casino has. Casino Heroes is known for their innovative and immersive gaming experience, their well-considered gaming catalogue as well as their secure and trustworthy platform and accessible support.

The design and user experience of Casino Heroes is really something extra. Featuring a unique gamification experience, naturally the design has been built around this theme and for the purpose of telling a story. Navigation has been made simple and the game lobby is no more than a click away. Likewise, you will find the map over the islands and your treasure chest well within reach so you easily can catch up on your progressions.

To make the casino as fast and easy to use as possible, Casino Heroes makes use of several gaming platforms. This ensures high quality gameplay which can also deliver a great casino experience on mobile devices.

The first impression when you visit the site is that of a sleek and stylish design where the casino games are in focus. But there’s more than initially meets the eye – there are plentiful more features and functions featured on the site if you take a second look. The dark blue colour scheme is nice to look at and large subtitled icons makes it easy to find what you’re looking for. In the games section, all the games are divided into categories to make finding them easy. There is a search function too if you know exactly what you’re looking for. The only thing missing here is a filter function to make it possible to discover new games based on features such as bonus games, free spins, wilds, volatility, theme and provider.

Casino Heroes mobile

As part of delivering a great gaming experience Casino Heroes has obviously considered the importance of mobile casino gameplay.

Not only can you download and play using iOS and Android apps, the entire website and gamification experience is also beautifully and responsively adapted for mobile web browsers. Thanks to the great choice of game providers, most of the casino games are available also on mobile devices. More importantly in regards to this particular casino, the map over the Hero Islands and the treasure chest is easy to use even on a small touch screen. You can continue to progress on your Hero Island of choice, and challenge the bosses on boss fights and collect the rewards. Being the kind of innovative casino that Casino Heroes are, a great mobile casino puts the casino even more in the forefront of a great casino experience.

No matter if you use the native apps or a mobile web browser, the gaming experience and all games load fast which is a big plus. Nowadays downloading the app is a matter of preference. The casino works just as well in a web browser, such as Safari or Chrome, so what you want to use is entirely up to you.

Safe banking options without fees

On the bottom of the website page, you can find various payment and deposit methods that are available when you play at Casino Heroes. For British players the different payment options are bank transactions through Trustly, card payment with Visa or Mastercard, or the e-wallet solutions Neteller or Skrill.

At the moment, it’s only possible to use Euro as a currency while playing at Casino Heroes. You can still deposit in British Pounds, but the money showing up on your player account will be in Euro.

Just like other casinos you’ll also be presented with a lot of payment options at Casino Heroes. A major selling point compared to other casinos is that there are no fees whatsoever for deposits or withdrawals.

Withdrawals are typically processed immediately for e-wallets. For bank transfers and withdrawals to credit and debit cards you typically have to wait three to five business days. If you play on several online casinos, or if you make many purchases online, you might want to consider using an e-wallet. E-wallets are a very safe way to handle money transactions. The main advantage is that you will get your withdrawals instantly and there’s no need to disclose any personal information to the casino. You simply create a personal account with the e-wallet solution of your choice, submit your information and you’re ready to go. Something that’s good to know is that not all online casinos will offer you bonuses if you’re making a deposit through an e-wallet. However, this is not the case at Casino Heroes. You can safely use any payment method, without fees, and take part of the bonus offers available to you.

You’ll always have quick access to your deposit and withdrawal methods via your account page. From there you can also view your latest transactions and your bonus balance.

Fast and friendly customer support

Heroes Casino has a support team, and they are called Support Heroes. Their goal is to help you find the answers to whatever questions you might have. The support can be reached via live chat between 09:00 – 23:00 and the response rate is typically very fast. If you would rather send an email, the support will reply to you between 07:00 – 00:00 on all days. A lot of players find that the support of Casino Heroes is very helpful and forthcoming.

Besides interacting directly with the Support Heroes you can also read the extensive FAQ section of the website that features answers to a lot of the most common questions asked by players. Here you can find a lot of information about payments, licensing and security, mobile casino, technical issues, bonuses, account, responsible gaming and more about the Casino Heroes adventure.

To shorten the response time in the customer support, Casino Heroes has made it so that when you first click on the help button to start a live chat, you will be sent to their FAQ section. The FAQ section is easy to navigate, and if you don’t find the answer to your concern immediately it’s easy to start a live chat from there. A support hero will answer you within a minute!


Casino Heroes has since 2014 provided the online casino world with a fantastic and unparalleled adventure. Gone are the days of simply playing slots without a purpose – at Casino Heroes you’re swept into a magical world where stories, exceptional game play and boss fights are perfectly woven into a mesmerizing experience like no other. Casino Heroes was among the first to launch this concept, and several years later they still stand unrivalled.

The game catalogue is extensive and features the best gameplay from the best gaming providers such as NetEnt, Yggdrasil, Microgaming and many, many more. There’s no shortage of slots, live casino action or progressive games to take your chances with. You can be sure to find both the latest releases and the most popular online casino games in their well-assorted selection. This is not the casino with the largest number of games, however quality is great and the games have been well chosen.

In terms of support and payments you’re well taken care of. Use the live chat for direct access to the Support Heroes or find your answers in the encompassing FAQ. Replies are incredibly fast; you won’t have to wait long for an answer. Deposit funds to your account using several secure payment options. Receive your winnings using instant withdrawals to e-wallets, or have them to your bank account, credit card or debit card. The best part? There are no fees associated with neither deposits nor withdrawals!

With an advanced gamification as the one Casino Heroes offer, you would think it might affect the user experience of the website. It hasn’t, at all! This website is as easy to navigate as any other, and you will find that everything you need is no more than one click away. Apparent icons make navigating the site even simpler, minimising any annoying elements so you can give the entertainment of the games your full attention.

Bonus offers are not what you’re used to from traditional casino sites. Instead, you will receive bonuses in two ways; in exchange for your collected Rubies, or as a reward while progressing on the Hero Islands.

What are you waiting for? Start your magical adventure at Casino Heroes now!

posted on 13 February, 2019

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