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WinStar Casino Review

WinStar is an exciting new casino that offers many surprises. The casino opened its doors in 2018, and a lot has happened to the site since then. The exclusive slots, unique live casino games and generous loyalty rewards make WinStar a casino for players who are looking for something fresh and different. (Read more)

The casino operates with licenses from Alderney and the UKGC, making it a trustworthy UK casino with tax-free winnings.

New players can grab a valuable welcome package of up to £250 + 100 free spins, so keep reading to learn more!

Welcome package of
£250 bonus + 100 free spins

Play now
New customers only, +18, Wagering requirements, T&Cs apply

Our verdict

Payments – 79%
Customer service – 69%
Game assortment – 89%
Bonus – 80%
Number of votes: 5
Products:
Casino, Live Casino
Mobile-friendly:
YES
Customer service:
Email, Telephone, Livechat
Tax-free:
YES
Game assortment:
IGT, iSoftbet, WMS and more
Payment methods:
VISA/Mastercard, Paypal, Skrill and more

Welcome package with a major bonus + free spins

As usual, we’ll start the review with a closer look at the casino’s welcome bonus. WinStar has created a welcome package that everyone from the UK can claim after signing up. Instead of the usual first deposit bonus that you can find at most online casinos, WinStar’s welcome bonus consists of two deposit bonuses and a bundle of free spins on top. Begin your casino journey with a first deposit bonus of 100% bonus up to £100 + 100 free spins, and come back for a 50% bonus up to £150 on your second deposit. This is the complete welcome bonus package:

  • First deposit – 100% bonus up to £100 + 100 free spins
  • Second deposit – 50% bonus up to £150

CLAIM MY WELCOME PACKAGE

If you decide to maximise these offers, you will get an extra £250 in bonus cash and 100 free spins on your first two deposits. Bonuses like these offer some additional value and entertainment as they give you more funds to play with, but it is possible to skip them entirely if you prefer playing with real cash only. You won’t automatically receive the bonus when you make your first deposit, as the welcome package requires you to opt in first. This is done by clicking on the opt in button on the bonus information page in the promotions section.

The bonus will be added to your cash balance as soon as you have made a deposit by using one of the available payment options. The first 20 of the 100 welcome package free spins can be played with immediately, and you will receive the rest of them in batches of 20 spins over the following four days. The free spins can be used across a handful of popular NetEnt slots: Starburst, Gonzo’s Quest, BerryBurst, Finn and the Swirly Spin and Pyramid. Simply open the game you want to use your free spins on and start spinning. You will get the full amount of 100 free spins no matter the size of your deposit – the minimum deposit amount to get the bonuses is only £10.

All casino bonuses come with a set of rules and wagering requirements, and there are a few terms you should know about before you start playing. The WinStar welcome bonus and free spins winnings have a wagering requirement of x45, and you can not make a withdrawal until this requirement has been met. You should also keep in mind that the bonus has a maximum conversion limit of £1,000. There are many deposit methods available at WinStar, but as with most online casino welcome bonuses, you won’t be able to claim the bonuses by depositing with Skrill or Neteller. In addition to these common terms, there are a few restrictions you should know about. The maximum bet while playing with a bonus balance is £5, and certain slots won’t contribute towards the wagering requirement. As always, we recommend reading the full bonus terms and conditions on Winstar’s website before you deposit and start playing.

Collect points and get extra bonus cash

The welcome bonus will give you a good headstart on your WinStar casino journey, but the best rewards become available as you play. WinStar has a fantastic loyalty program that gives you generous rewards as you play any of your favourite games in the casino. Loyalty programs like this aren’t anything new, but few casinos hand out player rewards that are as valuable as the ones you will get as a loyal WinStar player. There are ten levels to achieve, and each level brings bigger and better bonuses.

So how does it work? When you register at WinStar, you’ll start out on the beginner level “Starless”, but you’ll quickly climb the loyalty ladder and achieve new membership levels. As you wager on slots or casino games, you will automatically earn star points that can be traded into bonus cash rewards. The higher level you are, the better rewards you’ll get from your points. At the top of the loyalty ladder are the most exclusive Silver, Gold and Black members, and these players can get their hands on some really juicy rewards. The number of star points you earn in a month determines your membership level, and you could move up to the next level or move down a step depending on how much you played during the month – staying loyal over time could quickly pay off, as only the top players get access to exclusive rewards.

The fastest way of earning star points is by playing slots. You will get 1 point for every £5 you wager on any of the video slots and other slot games in the games lobby. You can also earn points by playing table games such as roulette, blackjack and baccarat, but the rate of points is lower which means that you must play for bigger sums. For example, you need to play for £25 on blackjack to earn 1 point. This is due to the fact that table games and poker games have a lower variance than most of the slots. Note that certain slots with gamble features are excluded, which means that you won’t receive any points by playing those games. Once you have collected a few star points, you can head over to the store to exchange them into bountiful rewards.

The star points can be exchanged into different bonus cash amounts in the store, and you will get extra bonus cash by trading bigger amounts of points at the same time. Waiting until you have a bit more points before you buy a reward could pay off thanks to this extra bonus. Players on a higher loyalty level can enjoy a better exchange rate, and while you can lose your membership level, your star points will stay in your account until you decide to use them. The best part is that the bonus money has a wagering requirement of only x1, so you can choose to withdraw it after playing through it once. WinStar’s loyalty program gives players a lot of extra value for staying loyal, and it’s one of the best features of the casino.

Of course, you will also be able to participate in regular casino offers frequently. WinStar has a dedicated promotions page where you can find free spins offers, reload bonuses and giveaways. You can expect to be treated with extra spins on popular slots, claim a reload bonus or get a cash back on live casino games. Great offers such as these are usually available to all players, so you should check the page from time to time to make sure that you don’t miss out on a good deal. Subscribe to the casino newsletter and keep building your Star Points balance to get the most out of your WinStar experience!

Popular game providers and WinStar exclusive slots

WinStar has a great welcome bonus and generous loyalty rewards, but the game selection is the most important part of every online casino. Players want to be able to play the most popular slots from the best game providers, and there can never be enough of them. WinStar doesn’t have the biggest games library in the world, and a few notable game providers are missing – but some rare gems and exclusive slots make up for it. Many famous game studios such as NetEnt, WMS and IGT are in place. Here is a list of some of the best providers that you’ll find at WinStar:

  • NetEnt: NetEnt has been a leading games provider for many years thanks to its innovative slots and bonus features. The Swedish company is behind some of the most iconic slots on the internet, including Jack and the Beanstalk, The Wish Master, Lights, Starburst and Secret of the Stones.
  • IGT: IGT is an award-winning gaming company based in the UK. Their exciting slots can be found everywhere from the biggest casinos in Las Vegas to most online casino UK sites. Some of the best IGT slots include Siberian Storm, Pixies of the Forest, Miss White, Diamond Queen and Cats.
  • WMS: You will find the iconic slots from WMS in casinos across the world, and their most popular titles are available on online casinos such as WinStar. That means that you can enjoy great WMS games such as Amazon Queen, Black Knight, Raging Rhino, Frozen Inferno and Kronos.
  • Barcrest: Just like WMS, Barcrest is a gaming studio that is a part of the SG Gaming group. Many of their slots feature a big buy bonus that lets you invest a bit more money for a chance of winning big. Make sure to check out excellent Barcrest slots such as Boulder Bucks, Cash Stax, Barkin’ Mad, Legend of the Pharaohs and Action Bank.
  • iSoftBet: iSoftBet is another UK based with a huge library of fantastic slots. Their innovative games are great on both mobile and desktop, and we are glad to see them available at WinStar. Check out some of their best hits, including The Dalai Panda, Scrolls of Ra, 3888 Ways of the Dragon, Cash Camel and Stacks O’ Gold.

These are just five of the game providers you can check out at WinStar. You might wish there were a few more of them available, especially if you have a favourite slot from the likes of Microgaming, Greentube or Play’n GO – but the long list of exclusive games makes up for the missing providers. It’s clear that WinStar puts a lot of focus on having gaming experiences that you can’t find anywhere on the internet, and this results in many interesting slots. We had a great time playing exclusives such as China Shores, Starry Night, Jewel Quest, Medusa: The Quest of Perseus and many others. Since you can’t play these slots at any other online casino, you should definitely check them out once you have signed up for a WinStar account. There are also many jackpot slots available, including the massive progressive games from IGT. Try your luck in epic jackpot slots such as Golden Goddess, Star Lanterns, Divine Fortune and Cleopatra, just to name a few.

Slots aren’t the only thing you’ll find at WinStar. The casino has games for all tastes, and you can flip through the browser categories to play other iconic casino games. Play several versions of blackjack, baccarat and roulette, or choose from classic video poker games such as deuces wild, jacks or better and jokers wild. And if you feel extra lucky, you can check out one of the many scratch cards that are available in the instant win category. There is plenty to choose from here, and that’s before the fantastic surprises that are waiting for you in the live casino.

Play special games in the live casino

It is time to take a look at the live casino – one of the most exciting things about WinStar. The live casino has several unique games that you won’t find at many online casinos, including action-packed dice games and wheel of fortune style games. Some of the live games are powered by one of the leading providers in the industry, NetEnt, which means that you can play many high-quality variations of the iconic casino games blackjack and roulette. But since these classic games can be played at every online live casino, we want to focus on some of the games that you won’t find at many other casinos. If you are looking for a completely new live casino experience, you should definitely check out these games at WinStar:

  • Bet On Poker: Bet On Poker is the perfect game for poker fans. In this thrilling card game, the dealer deals six Texas hold’em hands and the goal is to bet on the hand that you think will win the round in the end. Like in normal poker, there is a flop, turn and river, and you can place a new bet on any hand between each street. The six hands have odds that go up and down as the additional cards are dealt.
  • Dice: Dice is a simple game that revolves around five dice. The dealer throws the dice into a pit and the player bets on the outcome of each round. You can bet on different things such as landing a pair, three of a kind, all different numbers and sequences. The highest odds possible are on five of a kind – if this bet goes in, you get a win of 500 times your stake.
  • Dice Duel: Dice Duel is a simpler version of Dice. The game only has one red die and one blue die, and the goal is to bet on the winner of the throw. A bet on any of the colours has odds of 2,25 to one, while a draw gives you 5 to one in odds. You can also bet on specific combinations such as total number, odd/even and over/under. Dice Duel is a high-speed game that is easy to get into.
  • Wheel: Wheel is one of the most unique live casino games at WinStar. The dealer spins a wheel that has 18 numbers and a cup symbol, and you can place several different bets such a selected number, number ranges, over/under, colour and more. With so many bet combinations, anything can happen when you try your luck on the Wheel.
  • Lucky 7: Lucky 7 is a lotto style game where seven balls randomly drop into a tube. Players can bet on a range of different outcomes such as selected balls, colour, total sum, odds/even and many others. If you manage to predict the number of four of the seven balls, you’ll get a jackpot sized win of 2,000 times your bet stake!
  • War Of Bets: War Of Bets is a quite basic game that works similarly to Dice Duel. The dealer deals one card to the “player” section, and the goal is to predict whether it will hold up or whether the dealer will take a higher card. You can also play on war (even), specific suits, card values, card colours and much more.

The unique games above are powered from the up-and-coming live games provider BetGames, and they bring a lot of excitement to WinStar’s live casino. Although you can still enjoy player favourites such as roulette, blackjack and baccarat, it’s always fun to try something new. The games in the list are available 24/7, but note that some of the games have a short waiting period of a couple of minutes between each round. This is because there are so many things to bet on in the games that players need some extra time to fill out their bet slips. You can learn more about the individual games by clicking on the info tab in the BetGames live casino lobby.

Design, user experience and mobile casino

WinStar is a new casino, and that means that its website is modern and new as well. The site is easy to navigate thanks to a top menu that lets you browse through the game categories no matter which page you currently are on. The game browser lists all the games in the specific category, and finding a game you’d like to play is easy due to the big and clear game icons. As you scroll down the list, more and more games pop up on the screen. In the slot section, you can filter between “all” and “new”, but we do wish there were a few more options available. Being able to sort games by features or providers is always useful, especially when you’re not entirely sure what you want to play. There is a search function in the upper right corner for quick access to specific slots or table games.

Your personal dashboard can be accessed by clicking on the account icon in the top right corner of the website. The side menu that slides in from the right lets you go to your account where you can review or change your personal details. You can also check your inbox where messages will appear whenever a new promotion is available, and use responsible gambling tools such as setting session limits or deposit limits. One of the handiest features is the “balance & history” tab where you can review all your deposits, withdrawals as well as bonus histories. On the same page, you can check your active bonuses and see how much wagering you have left before a withdrawal can be made. Don’t forget to keep an eye on your Star Points balance at the top of the page – it might be time to visit the loyalty store when you have collected some of them!

WinStar’s website and games work great on both desktop and mobile. The games themselves are played in a big window, and we really like the timer that lets you keep track of how long you’ve been playing one single game. Mobile users won’t miss out on any of the games, rewards or promotions that are available at WinStar, and we like the fact that the unique live casino games are available in the mobile casino as well. And if you need any help while playing on the go, you can contact the support via live chat for quick mobile assistance. The website design with its deep purple colours look great on all screens and devices, so you can enjoy WinStar as long as you have a decent PC or a modern smartphone. Some of you might want to know that WinStar doesn’t have a dedicated mobile app, but the website works just as well in the standard browsers.

Secure deposits and fast withdrawals

If you want to check out WinStar’s fantastic games selection, you first need to make a deposit. Making deposits is both safe and fast, and you can choose from a range of common payment options. Click on the yellow “deposit” button in the top right corner and enter your deposit amount to get started. You can deposit by using Visa, Mastercard, Paysafecard, PayPal, Skrill and Neteller. Once you enter your payment details and the deposit has gone through, your money will be available on your player account immediately. Remember that you need to opt in on the promotions page before making the deposits in order to get the welcome package, and you can not claim a bonus by depositing with Neteller or Skrill.

Making a withdrawal is as easy as making deposits. If you’re lucky and hit a big win, simply click on the “withdraw” tab in the side menu to open the withdrawal window. You can make a withdrawal by using the same payment method you deposited with, and your winnings will be on its way to your bank account as soon as WinStar’s payments team has processed the withdrawal. Note that you only can withdraw funds from your real cash balance, and not from a balance that is restricted due to bonus wagering. You can always contact the friendly customer support if you have any questions about deposits and withdrawals.

WinStar is a trustworthy UK casino that is licensed by Alderney Gambling Control Commission and The UK Gambling Commission. Only casinos that are permitted to operate in the heavily regulated UK gambling market are given licenses from these credible authorities. Casinos with a UKGC license are required to follow strict regulations regarding player safety, fairness and security. All the slots and casino software at WinStar relies upon an independent industry-standard Random Number Generator which ensures that the games are fair. You might also have to verify your player account by submitting a copy of your ID, bank statement, utility bill and more to WinStar. Once your account is verified, you’ll be able to deposit and withdraw with quick payments.

Contact live chat for quick support

If you have any questions or need any help while playing at WinStar, you can contact customer support by clicking on the question mark icon in the top menu. The quickest way of getting in touch with the support is by using the live chat option. Once you have filled in your personal details and written a short description of your question, you can click on the chat button to get connected to a support agent almost immediately. We tested the chat a few times during our playtests, and we were always happy with the level of support we got. Unfortunately, the live chat is closed during the night. From Monday to Friday, the support centre is open from 8.30 am to 9 pm. In the weekends and during bank holidays, the support is open from 9.30 am to 1 pm and from 2 pm to 6 pm.

Having access to live help 24/7 is always useful, but you can contact customer support via e-mail if you need help outside the opening hours. Send an email to [email protected] or use the contact form to get an answer via e-mail once the support is back online. Players who prefer speaking to support via phone can call the freephone number 0800 046 7746 to get connected to a live agent, but note the opening hours listed earlier. We hope that WinStar extends these hours a bit more in the future, but at least you usually won’t have to wait more than a few short moments before getting friendly help when the support is available.

You can also visit the FAQ from the side menu if you have a general question that you want to be answered. The FAQ has plenty of information about everything from deposits and bonuses to security and the games themselves. The answer to your question can often be found in the FAQ, which means that you won’t have to spend any time contacting support at all. Of course, WinStar’s professional support team is happy to help you with whatever you might need!

Conclusion

As we stated at the beginning of the review, WinStar is an online casino that offers many surprises. The site is packed with exclusive games, innovative features and loyalty rewards that will keep you entertained as you play. The welcome package consists of 100% bonus up to £100 + 100 free spins on the first deposit and a 50% bonus up to £150 on the second deposit. The free spins can be played across a selection of popular NetEnt slots, and you can use the bonus cash to explore WinStar’s fantastic games browser.

All the bets you make at WinStar will reward you with Star Points. These shiny tokens can be exchanged into valuable bundles of bonus cash in the loyalty store. The more coins you earn, the higher you will climb the membership ladder, and the most valuable rewards are available at the top levels. Having more points means that you will get bigger bonuses, and the best part is that the bonuses have a wagering requirement of only x1. WinStar players can also participate in frequent free spins offers, giveaways and reload bonuses by staying active on the site.

There are many popular game providers in the casino lobby, including NetEnt, IGT, Barcrest and more. Although a few big providers are missing, the site makes up for it with several exclusive slots that only can be played at WinStar. One of the casino’s highlights is the live casino that is packed with innovative live games you won’t find at many other online casinos: dice, bet on poker and lucky 7, to name just a few. If you love the thrill of live games and want to experience a casino that knows how to reward its players, you can’t miss out on WinStar casino!

posted on 2 April, 2019

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